670 Reviews of Porsche Riverside - Service Center
Service Advisor rating Henry is easy to work with, he is very knowable. I give him an excellent rating as a service advisor. I will be back for my next service. Henry is easy to work with, he is very knowable. I give him an excellent rating as a service advisor. I will be back for my next service. More
Outstanding Customer Service experience at Walter’s Porsche I had the pleasure of having Mr. Michael Barcelona as my service rep. at Porsche of Riverside. Let me tell you that this was one of the best service I had the pleasure of having Mr. Michael Barcelona as my service rep. at Porsche of Riverside. Let me tell you that this was one of the best service experiences from a customer aatisfaction standpoint I have ever had. Mike was as professional as it gets, it was courtesy from the word go. I had several occassions where I had to reschedule pick up days due to work, Mike was ever so kind to; 1. understand my situation 2. help reschedule my pick up day as needed. Mike kept me abreast of all that was happening with my car on a daily basis and made it a point to return my call each and everytime I left a message. Mr. Michael Barcelona is an example of quality customer service. His professionalism and respect make the whole service experince a truly pleasurable one. Thank You Mike, I can’t thank you enough for a pleasurable Porsche service experince, I hope you can the new kids on the block a few things about quality customer service. Absolutely great! More
Wonderful Service Stopped by to get my oil topped off. And Michael Barcelona provided the best service. I'll be coming here from now on for all service. Thank you Stopped by to get my oil topped off. And Michael Barcelona provided the best service. I'll be coming here from now on for all service. Thank you More
Overall very attentive and with good service. Overall good. Not certain my radio reception problem is entirely solved though. Waiting for a call back on several questions I had concerning recommen Overall good. Not certain my radio reception problem is entirely solved though. Waiting for a call back on several questions I had concerning recommendations made. More
Service visit Came to Porsche of Riverside for my 10k service on my Cayenne. It was smooth and easy! David was my rep and was fantastic! Thanks Came to Porsche of Riverside for my 10k service on my Cayenne. It was smooth and easy! David was my rep and was fantastic! Thanks More
Michael Barcelona kept me informed every step of the job Once I drive long distance I will be able to tell more in detail but so far no problem I am driving locally so far Once I drive long distance I will be able to tell more in detail but so far no problem I am driving locally so far More
Good service Mike Barcelona had been our service guy when we were going to Rusnak. So when he moved we followed him.?He always tske of us and always give a good ma Mike Barcelona had been our service guy when we were going to Rusnak. So when he moved we followed him.?He always tske of us and always give a good maintenance service of our car. More
I feel they really care about my concerns and try to help Michael Barcelona has been very helpful and goes out of his way to take care of us....he has made our experience a pleasant one! Michael Barcelona has been very helpful and goes out of his way to take care of us....he has made our experience a pleasant one! More
Quality service This was my first time as the new Walters Porsche location. Upon arrival for my scheduled appointment, I waited in the service driveway for several mi This was my first time as the new Walters Porsche location. Upon arrival for my scheduled appointment, I waited in the service driveway for several minutes while a few employees walked by but was not greeted by anyone. I began to think that perhaps I needed to go into the building to request a service rep. Fortunately as I started to walk in, David Barron came out to greet me and from there the experience was what I had experienced in the past. David was very helpful and apologetic when I mentioned my waiting outside. I was given a loaner car as requested and the next day the service was completed perfectly (oil change and a steering wheel vibration). Tires were balanced and ride was like new. My 911 came back perfect. Thanks so much David! More
Excellent service experience My service advisor was very pleasant and gave me all the information I asked for and did not pressure me to buy anything. I like that in a dealership. My service advisor was very pleasant and gave me all the information I asked for and did not pressure me to buy anything. I like that in a dealership. More