670 Reviews of Porsche Riverside - Service Center
Great Service David Barron, Service Agent, always provides professional service. When it's time to get service, I call him all the time. I had a regular maintenance David Barron, Service Agent, always provides professional service. When it's time to get service, I call him all the time. I had a regular maintenance service few days ago, he gave me excellent service as usual. More
Above and Beyond I’ve been going to this dealership for over 10 years. Service has always been top notch. Mike goes above and beyond in providing great service. I’ve been going to this dealership for over 10 years. Service has always been top notch. Mike goes above and beyond in providing great service. More
Stunning! These people are amazing. I’ve never felt more pampered in my whole life. Upon arrival, I had a nice young buck open the door for me. Entering the sho These people are amazing. I’ve never felt more pampered in my whole life. Upon arrival, I had a nice young buck open the door for me. Entering the showroom floor was a wonderland of the best Porsche has to offer. Including a 918! There was a fine assortment of cinnamon rolls and other fancy breakfast goodies. As well as an amazing variety of coffees and espressos. Service was prompt, going over everything with my service advisor in a matter of moments. He laid everything out nice and thorough. My Cayenne Turbo was brought in and then ready the same day. As I approached my vehicle it was glimmering in the sunlight. They had washed it inside and out like a professional detail. This place and all the employees are quite the experience. I look forward to my next visit. More
I worked with David Barron who provided excellent service. David was both professional and knowledgable. This is the second time I have requested him and I plan on using him as my service adviser. David was both professional and knowledgable. This is the second time I have requested him and I plan on using him as my service adviser. More
Walters Porsche Mr. Barcelona has always been courteous and professional. He is willing to explain the reason for the type of service and answer any questions I may h Mr. Barcelona has always been courteous and professional. He is willing to explain the reason for the type of service and answer any questions I may have concerning my car. I know I can trust him to be honest and fair. More
Above average service I’ve been taking my Porsche here for about a year now. I used to go to Newport Beach Porsche, but ever since I discovered Walter’s Porsche I really se I’ve been taking my Porsche here for about a year now. I used to go to Newport Beach Porsche, but ever since I discovered Walter’s Porsche I really see the difference in how a customer should be treated. Henry Quezada Is a fantastic service rep, who will take very good care of you and your car and ensure a status follow up is performed on a regular basis. I’ve even had a chance to chat with some of the mechanics, and as an aerospace Engineer, I feel very confident in their knowledge and abilities. Some of these guys come from a race background and know their stuff! Highly recommend Walter’s Porsche service. More
Service was smooth and informative Came in to get the PCM app actived on my Porsche and my phone. David Barron was my service advisor and he was very nice about the process. He informed Came in to get the PCM app actived on my Porsche and my phone. David Barron was my service advisor and he was very nice about the process. He informed me when the Porsche was in the bay, how long it would take, what's available in the sitting area and what all the service included. David Barron was able to answer any questions that I had and did a great job with the other customers I seen him with as well. More
Great customer service! I recently brought my Porsche in for service and was helped by Michael Barcelona who I felt went out of his way to take care of all of my concerns. I I recently brought my Porsche in for service and was helped by Michael Barcelona who I felt went out of his way to take care of all of my concerns. In addition, he made sure that a few of the items were replaced under warranty and not just repaired to ensure that I would not have any future problems. I felt that it would have been easy to just "fix" a few of these items and appreciate his genuine concern and the value he put on me as a customer. In addition, I picked up the vehicle on a Sunday (when service is closed) and had a warning light on which was due to one of the repairs. When I contacted Michael on Monday, he was very apologetic and went the extra mile to have one of his mechanics come out to my house (an hour away) to correct the issue on the spot! Now that is going the extra mile! Thank you for all your work and look forward to working with you on my future service needs. More
Looking Out For Customers Best Interest We had another outstanding experience with this dealership when bringing our Porsche Panamera in for its 60k service. We were greeted warmly and had We had another outstanding experience with this dealership when bringing our Porsche Panamera in for its 60k service. We were greeted warmly and had the service explained accurately, then quickly put into a loaner car so we could be on our way with our busy day. Michael Barcelona our service representative was very accommodating, following up in a timely manner, and answering any questions we had. We were very happy with the service received and would highly recommend the dealership and the service representative. More
Great Service I had my first oil change and the service and professionalism was beyond expectations. I was very happy with my service advisor Michael Barcelona and I had my first oil change and the service and professionalism was beyond expectations. I was very happy with my service advisor Michael Barcelona and he had a courtesy car waiting when I arrived. He kept me updated during the service. When I picked up my vehicle, Michael answered all my questions and advised me when the next service would be needed and what that would entail. Thank you Michael. More