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Porsche Riverside - Service Center

Riverside, CA

5.0
665 Reviews

665 Reviews of Porsche Riverside - Service Center

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November 27, 2018

I had an excellent experience with Henry Quezada in the service department. I brought my 2015 Cayman in for it's four year service and the car came back like new and clean as a whistle. More

by Chuck2018Macan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Quezada
Nov 28, 2018 -

Porsche Riverside responded

Thank you so much for leaving us this excellent feedback! We are so pleased to hear of your contentment with the quality of your recent service experience, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 18, 2018

Patient help It is a patient person. Because I don't know much about the car and the English is not good, he can patiently explain and provide advice. thank you ve More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Porsche Riverside responded

Thank you so much for sharing this great review! It is such a delight to hear that Henry was so thoroughly helpful to you during your recent visit, and that he ensured that you were fully confident in your service. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 17, 2018

Fair and honest repair. Mike Barcelona cared for me and my Carrera S in a most professional manner. Product knowledge, discount parts prices, and clear communication are his More

by CharlieK911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Nov 19, 2018 -

Porsche Riverside responded

Hi Charlie, Thanks so much for leaving us this wonderful review and recommendation! We are so pleased to hear that Mike provided you with informative and transparent assistance- on top of a great deal. We are honored to have your confidence, and we look forward to the opportunity to serve you again in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 17, 2018

XLNT CONVENIENT SERVICE WITH DAVID BARRON I picked up a large bolt in my rear tire on my Macan GTS. David Barron arranged for me to pick up a loaner car the night before i took my car in. I More

by Pat Brotman MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Nov 19, 2018 -

Porsche Riverside responded

Hi Pat, Thank you so much for leaving us this great feedback! We are so happy to hear that David and the team ensured that your vehicular issue was resolved promptly, and that you were well taken care of throughout the entirety of your experience. We strive to provide our guests with nothing short of exceptional service, and we look forward to continuing to do so in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 16, 2018

Quick and courteous I brought in my 2018 Porsche Macan to get a rattling sound checked out. Henry Quezada worked with me to get a technician out for a test drive and prov More

by dtrang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Porsche Riverside responded

It's so great to hear that Henry and the team were able to take care of you and your vehicular issue so quickly and efficiently! It is our pleasure to assist you, and we ask that you feel free to contact us if there is anything more we could help you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 05, 2018

Michael Barcelona is superb! It's always great working with Michael Barcelona. I'm very pleased with his attention to detail and his communication before, during and after the ser More

by Andy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Nov 06, 2018 -

Porsche Riverside responded

Hi Andy, Thank you so much for this positive feedback! We're so delighted that Michael was so thorough and communicative throughout the entirety of your service! It is our pleasure to offer you our best assistance, and we hope to continue to serve you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 01, 2018

Riverside Porsche Busy mother, employed full time and grad school at night! This is never an issue for David Barron in service. He always has my loaner ready when I arr More

by Sheri Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherman Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barron
Nov 05, 2018 -

Porsche Riverside responded

Hi Sheri, Thank you so much for your wonderful review! It as an honor to know that you are so loyal to the Porsche brand, and that David and the team consistently offer you the superior service that you and your vehicles deserve. It is our goal to secure your full satisfaction, and we are delighted that you are so confident in our dealership. We look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 01, 2018

perfect service David Barron, the service agent provided the best service I have seen in a long time. He was detailed, polite and a true professional. He went the ex More

by spinedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Nov 05, 2018 -

Porsche Riverside responded

Thank you for sharing this excellent feedback! It is our pleasure to go above and beyond to serve you, and we are overjoyed to hear of your satisfaction with David's service! We hope that you will think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 31, 2018

The best dealer anywhere for any care Quick personalized service, extremely convenient, available of loaner car, rapid turn-around, no BS. I am 68 years old and have dealt with MANY deale More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Porsche Riverside responded

Hi Lee, Thank you so much for leaving us this excellent review! It is our pleasure to ensure that you and your vehicular needs are well taken care of, and we are delighted to have your confidence. Please don't hesitate to reach out if there is anything more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

October 27, 2018

Outstanding Sevice by Michael Barcelona and service team. I just got my car serviced at Porsche of Riverside and my service advisor was Mr. Michael Barcelona. Let me tell you the level at which my family and More

by Raminda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Oct 29, 2018 -

Porsche Riverside responded

Thank you so much for taking the time to leave us this incredible review! It is a pleasure to hear that Michael provided you and your family with such extraordinary service, as it is our goal to ensure that our guests have nothing short of exceptional experiences. We are honored to know that he has earned your confidence, and we look forward to continuing to take care of you and your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

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