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Porsche Riverside - Service Center

Riverside, CA

5.0
668 Reviews

668 Reviews of Porsche Riverside - Service Center

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March 07, 2019

ANOTHER EXLNT EXPERIENCE AT PORSCHE RIVERSIDE WITH DAVID I had to have my 911 serviced - and David Barron made it so easy- I always need a late drop-off and this time David waited for me got everything chec More

by Pat Brotman MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Porsche Riverside responded

Hello Pat! We're happy to hear that you had a great experience with David, and that he made sure your 911 was well taken care of. It's wonderful to know that it was a smooth, hassle-free process for you, and we appreciate your business! We look forward to working with you again in the future. Don't forget to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

March 05, 2019

Porsche of Riverside service This Porsche dealship does quality service and easy to set appointments. Great service on my car with calls or emails to set appointments and get in a More

by PorschePan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Good job David Barron, David Barron
Mar 06, 2019 -

Porsche Riverside responded

Quality and efficient service is what we aim for, and we are delighted that you consistently find our efforts to be top-notch. We appreciate your 5-star review and look forward to continue working with you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

March 04, 2019

Excellent Service Professional,friendly,courteous. Kept me informed of repair status from beginning to end. Best service I've ever experienced from any dealer or repai More

by KarKrazee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Rodriguez, Cashier
Mar 06, 2019 -

Porsche Riverside responded

Thank you for your amazing review! We appreciate the opportunity to work with you, and we are honored that you found our service to be so exceptional. Please let us know what more we may assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

March 01, 2019

Porsche Boxster Service Recently, my Boxster was in need of a bit of service - the check engine light came on. I immediately called Walter's Porsche Service & met up with my More

by ltcwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Porsche Riverside responded

Thank you so much for sharing this amazing feedback! It is a pleasure to hear that Henry provided you with thorough and informative assistance that left you feeling fully satisfied with your service. We are delighted to know that he and our dealership have your confidence, and we will surely continue to provide you with our best quality care in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

March 01, 2019

Fantastic Porsche Service Mike Barcelona is a Rockstar! On my way out to Vegas and I stopped in to have my oil topped off as I was nervous about the level. Mike greeted me, c More

by 993Manic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Mar 01, 2019 -

Porsche Riverside responded

Thank you so much for your wonderful review! Your safety and satisfaction come first to us, and we are happy to hear that Mike took such good care of you and your vehicle during your recent visit. We wish you the safest of travels, and we thank you for confiding in our dealership for your automotive needs. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

February 27, 2019

Lousy warranty on their battery service,Pep BOY’S is better! Sad to say this is the first time after many years of working with Walter’s Porsche that I have to leave a bad review. I have bought two Interstate B More

by F#%^kyourlousywarranty3x
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mar 14, 2019 -

Porsche Riverside responded

Hi Jeff, I can completely understand where you are coming from and can empathize with you. I quickly looked into this with our Service Manager who brought me up to speed. It seems there was only a misunderstanding that your battery was an aftermarket Interstate battery and not factory Porsche brand battery. A battery from Porsche has a 6,500 mile requirement per year. That is the Porsche warranty not the dealership’s warranty. You however purchased an Interstate battery from us which has a full 6 year warranty (3 year 100% replacement the last 3 years it is pro-rated) so we can replace this battery at no charge. I understand you have also since then purchased another battery. Our Service Manager Larry Palmer called you yesterday to apologize for the misunderstanding and wanted to make things right. He offered to reimburse you for the new battery you purchased and also offered you a complimentary oil change service for the misunderstanding. We take full responsibility for this and want to make this right. We have had a relationship for many many years and hope one misunderstanding won’t end this. As you can see we are a reputable dealership and always try to do the right thing. Mark Marchant General Manager Porsche Riverside 951-688-3344

February 26, 2019

Henry Quezada of Porsche is courteous ans knowledgeable, He returns phone calls promptly and calls when he says he'll call - very refreshing is our present world of excuses. More

by BBCoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Conrad
Feb 27, 2019 -

Porsche Riverside responded

Thank you for leaving Henry this kind review! We are delighted to know that he consistently ensures that you and your automotive needs are well taken care of. Please don't hesitate to contact us if there is ever anything more that he or the team may assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

February 24, 2019

Technical service bulletin key fob service Experienced problems with key fobs since buying the car 2 years ago. After several unsuccessful service visits, Porsche Riverside picked up my car, br More

by InTheWood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Palmer
February 20, 2019

Great experience as always Mr. Henry Quezada and Mr. Cody Allen had been extremely helpful and accommodating. My car was fixed quickly and I got a new model Cayenne loaner. 5 st More

by Xinzepeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Allen
Feb 21, 2019 -

Porsche Riverside responded

Thank you so much for your excellent review! We are pleased that you consistently find your service experiences with us to be 5-star worthy, and we are happy to know that your recent visit was just as efficient. It is our pleasure to serve you, and we look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

February 20, 2019

Great experience David and Christian we’re great. Christian helped setting up service appointment and David was took care of the service for me and was able to get me More

by focus426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron, Christian Vidal
Feb 25, 2019 -

Porsche Riverside responded

Thank you for taking the time to leave us this 5-star review! We are happy to hear that David and Christian took such good care of you throughout your visit. We do apologize that the paper mat was left in your vehicle, and we will certainly ensure that this does not become a recurrence. We appreciate your feedback and look forward to working with you again. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

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