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Porsche Riverside - Service Center

Riverside, CA

5.0
648 Reviews

648 Reviews of Porsche Riverside - Service Center

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December 04, 2018

Great Service Larry Palmer, Service Manager, got us in and out quickly for a 5,000 mile service. As always, their service is excellent. Very friendly and customer o More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron, Larry Palmer
Dec 07, 2018 -

Porsche Riverside responded

Thank you so much for your positive feedback! It's so great to hear that Larry got you and your vehicle taken care of so efficiently, and that you are consistently content with the quality of your service experiences. Please let us know what more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

December 03, 2018

Squeaky Service Brought in my recently-purchased Cayenne Diesel, noticed the brakes would hiss occasionally as I came to a 'Stop'. All great--simply needed a good cle More

by malibudiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Dec 04, 2018 -

Porsche Riverside responded

Thank you so much for your great feedback! It is a pleasure to hear that your recent service visit was such a pleasant one, and we are so glad we could resolve your automotive issue- as your safety comes first to us! Thorough and efficient service is our goal, and we will continue to strive to provide you with the same quality experiences in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 28, 2018

carrera tune David Barron was very polite and efficient . I waited for my car to have a oil change and new battery installed. He kept me informed and everything More

by chickpeaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Nov 29, 2018 -

Porsche Riverside responded

Thank you so much for your excellent feedback! It's a pleasure to hear that each of your recent services with us have been just as informative and efficient as promised. We aim to provide our guests with transparent and reliable assistance, and we look forward to the opportunity to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 26, 2018

I had an excellent experience with Henry Quezada in the service department. I brought my 2015 Cayman in for it's four year service and the car came back like new and clean as a whistle. More

by Chuck2018Macan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Quezada
Nov 28, 2018 -

Porsche Riverside responded

Thank you so much for leaving us this excellent feedback! We are so pleased to hear of your contentment with the quality of your recent service experience, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 17, 2018

Patient help It is a patient person. Because I don't know much about the car and the English is not good, he can patiently explain and provide advice. thank you ve More

by Min
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Porsche Riverside responded

Thank you so much for sharing this great review! It is such a delight to hear that Henry was so thoroughly helpful to you during your recent visit, and that he ensured that you were fully confident in your service. Please let us know if there is anything more we could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 17, 2018

XLNT CONVENIENT SERVICE WITH DAVID BARRON I picked up a large bolt in my rear tire on my Macan GTS. David Barron arranged for me to pick up a loaner car the night before i took my car in. I More

by Pat Brotman MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Nov 19, 2018 -

Porsche Riverside responded

Hi Pat, Thank you so much for leaving us this great feedback! We are so happy to hear that David and the team ensured that your vehicular issue was resolved promptly, and that you were well taken care of throughout the entirety of your experience. We strive to provide our guests with nothing short of exceptional service, and we look forward to continuing to do so in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 16, 2018

Quick and courteous I brought in my 2018 Porsche Macan to get a rattling sound checked out. Henry Quezada worked with me to get a technician out for a test drive and prov More

by dtrang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Porsche Riverside responded

It's so great to hear that Henry and the team were able to take care of you and your vehicular issue so quickly and efficiently! It is our pleasure to assist you, and we ask that you feel free to contact us if there is anything more we could help you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 16, 2018

Fair and honest repair. Mike Barcelona cared for me and my Carrera S in a most professional manner. Product knowledge, discount parts prices, and clear communication are his More

by CharlieK911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Nov 19, 2018 -

Porsche Riverside responded

Hi Charlie, Thanks so much for leaving us this wonderful review and recommendation! We are so pleased to hear that Mike provided you with informative and transparent assistance- on top of a great deal. We are honored to have your confidence, and we look forward to the opportunity to serve you again in the future! Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 05, 2018

Michael Barcelona is superb! It's always great working with Michael Barcelona. I'm very pleased with his attention to detail and his communication before, during and after the ser More

by Andy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Nov 06, 2018 -

Porsche Riverside responded

Hi Andy, Thank you so much for this positive feedback! We're so delighted that Michael was so thorough and communicative throughout the entirety of your service! It is our pleasure to offer you our best assistance, and we hope to continue to serve you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

November 01, 2018

perfect service David Barron, the service agent provided the best service I have seen in a long time. He was detailed, polite and a true professional. He went the ex More

by spinedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Nov 05, 2018 -

Porsche Riverside responded

Thank you for sharing this excellent feedback! It is our pleasure to go above and beyond to serve you, and we are overjoyed to hear of your satisfaction with David's service! We hope that you will think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Mark Marchant - General Manager

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