670 Reviews of Porsche Riverside - Service Center
Service with a smile Whenever I come in for service, I am pleased with my reception, service advisor, Michael Barcelona and the clean car I receive back! Thank you! Whenever I come in for service, I am pleased with my reception, service advisor, Michael Barcelona and the clean car I receive back! Thank you! More
Great Customer Service I drive in from out of the area to get the service at Porsche Riverside that a all dealerships should be offering their customers. First, they email a I drive in from out of the area to get the service at Porsche Riverside that a all dealerships should be offering their customers. First, they email and contact you by phone as a reminder that the 1 year or 10,000 mile service may be required and to call and set up an appointment. Appointments are set up and thus no waiting time when dropping off the vehicle. Secondly, the service advisors are made aware of your schedule and are prepared to have the recommended service requirements for your review and approval. It is nice to see the same group of people working at the dealer, and Mike Barcelona has been valuable to getting the vehicle serviced in a timely manner and returned back completely washed and clean. Finally, from the initial contact, car drop-off, communication, pick-up, and payment of services, everyone that we have been in contact with has consistently been courteous and respectful. Thank you Porsche Riverside for the service that your team members provide. More
Maintenance Mike Barcelona is the best. Always give the best advice and updates on service. He takes care of all of our needs. I have been with this dealer many y Mike Barcelona is the best. Always give the best advice and updates on service. He takes care of all of our needs. I have been with this dealer many years. More
Excellent Took the time to address all issues with the truck and detailed work. Conveniently delivered the vehicle back to my spouse as I was out of the country Took the time to address all issues with the truck and detailed work. Conveniently delivered the vehicle back to my spouse as I was out of the country. More
Service visit Great service visit. Michael did a great job. Very friendly and attentive to our needs I would recommend this dealership and ask for Michael Barcelo Great service visit. Michael did a great job. Very friendly and attentive to our needs I would recommend this dealership and ask for Michael Barcelona when you call. More
Friendly knowledgeable staff I’m very happy and satisfied with Riverside Porsche! The service staff was very attentive and courteous. I will definitely return there to service my I’m very happy and satisfied with Riverside Porsche! The service staff was very attentive and courteous. I will definitely return there to service my Porsche. More
FANTASTIC SERVICE!!! David Barron really came through for me- AGAIN! I needed my 911 Turbo S serviced before I took it on a 10-day road trip. Effortlessly (and at the l David Barron really came through for me- AGAIN! I needed my 911 Turbo S serviced before I took it on a 10-day road trip. Effortlessly (and at the last minute- I might add) my loaner (a brand new Cayenne!) was waiting for me and everything was handled smoothly and efficiently - with a simple text to David everything was arranged and like clockwork I was in and out of the dealership and on my way. David's handling of details and oversight always makes my experience at Porsche Riverside an exceptional experience- so much so that I would never consider taking my business to a different dealership! More
5 Star as always I took my wife’s Cayenne in for what I thought was going be an expensive brake job, but as always the service team reassured me that it was most likel I took my wife’s Cayenne in for what I thought was going be an expensive brake job, but as always the service team reassured me that it was most likely brake dust buildup. And sure enough that was the cause of the noise. More
Excellent service I have been using this dealership to service 2 Porsche cars; a chaynne turbo and a 911 , for the past 3 years. Best Porsche service I have ever receiv I have been using this dealership to service 2 Porsche cars; a chaynne turbo and a 911 , for the past 3 years. Best Porsche service I have ever received. They keep you in the loop all the time, they are very respectful and knowledgeable More
OUTSTANDING SERVICE David Barron was an OUTSTANDING Service Advisor. As I entered the Dealership David was very quick to greet me and listen to my concerns. David rec David Barron was an OUTSTANDING Service Advisor. As I entered the Dealership David was very quick to greet me and listen to my concerns. David recapped the service needs that I shared to him and ensured that nothing was missed. David quickly got me a ride home so I could get back to work and called me a few hours later letting me know what my vehicles needs were and when I could expect my car to completed. I drop by the dealership a day later to retrieve a personal item out of my car and David walked me to my car, introduced me to the technician Eddie, and Eddie showed me what he was working on and reviewed the needed repairs that was taking place to my car. Eddie was very patient answering my questions and his work area was impeccably clean. Every part was nicely laid out and my car was being treated as if you were getting surgery in a doctors office. I couldn't ask for any better service!!! David will always be my service advisor from now on. GREAT JOB !!!! David and Eddie : ) More