Porsche Riverside - Service Center

This dealership sets the bar very high when it comes to customer service. Everyone that I talk to is very professional, nice, and appears anxious to help me out. I almost feel important when I’m visiting t customer service. Everyone that I talk to is very professional, nice, and appears anxious to help me out. I almost feel important when I’m visiting there. Like a VIP... More

Walters always takes care of their customers. I showed up late to my appointment and Henry helped me out right away and stayed after hours. Thanks for being the best in class guys. Keep up the good work ! late to my appointment and Henry helped me out right away and stayed after hours. Thanks for being the best in class guys. Keep up the good work ! More

This is for the service dept. who always go above and beyond to help their customers. Special thanks to Henry, for always helping me and my car and delivering exceptional customer service. beyond to help their customers. Special thanks to Henry, for always helping me and my car and delivering exceptional customer service. More

The service at Walters is just exceptional David Barron is our service person and we have been going there for more then 5+ yrs and I would highly recommend Walters for service and for sales. David Barron is our service person and we have been going there for more then 5+ yrs and I would highly recommend Walters for service and for sales. More

David Baron is top notch! Very friendly and knowledgeable, stays on top on his communication regarding my car! Best in the business!! Highly recommended! Thank you so much. I will definitely b knowledgeable, stays on top on his communication regarding my car! Best in the business!! Highly recommended! Thank you so much. I will definitely be back for all my service and warranty needs ! Coffee is great here too!! More

Michael Barcelona Is Your Guy! I have never written a review for a service advisor before, but Michael Barcelona (Mike) definitely deserves one. I brought my 2016 Cayman GTS to Mike I have never written a review for a service advisor before, but Michael Barcelona (Mike) definitely deserves one. I brought my 2016 Cayman GTS to Mike for a Multipoint Inspection. He stayed after-hours to take down my concerns and even provided me with a loaner similar to my car. He kept me updated every step of the way, never got charged for anything without my approval. In addition, I had my mom with me at the service center, he was very respectful and even opened the car door for her when she was about to get in. Mike is very professional, friendly and respectful. I live in Palo Alto and occasionally come down to LA to visit family. I choose to drive down hours just to take my Porsche to Porsche of Riverside. Porsches can be expensive to maintain, but I think with Mike and at Porsche Riverside, you will get one of the best customer-experiences and at rates lower than any dealership in the area. More

I appreciate the service from Michael Barcelona. He has so much patience and kindness to answer my questions about gas or details in cars. Thank you so much. so much patience and kindness to answer my questions about gas or details in cars. Thank you so much. More

DAVID BARRON Even though there are closer Porsche dealerships to where I live - Porsche Riverside is well worth the extra travel time. Overall, the dealership is t Even though there are closer Porsche dealerships to where I live - Porsche Riverside is well worth the extra travel time. Overall, the dealership is top notch and everything you'd expect and want from Porsche. In particular, David Barron has provided care and service that far exceeds my expectations. At the risk of sounding redundant - he is one of the main reasons I drive an extra hour and a half out of my way to bring my car in for service. More

Yearly Tune-Up I bought my Porsche Macan a year ago and took it in for its first service last week. Getting an appointment was easy and they offered me a loner car w I bought my Porsche Macan a year ago and took it in for its first service last week. Getting an appointment was easy and they offered me a loner car which was so appreciated. My service guy is Michael Barcelona and he is so easy to work with! He is aware of your time and does all he can to get your car in and out as quickly as possible. I live about 40 min away (without traffic) and they were very accommodating with scheduling me an appointment time that allowed me to get back and forth with no traffic. I am a fan of Porsche Riverside and Michael Barcelona! More

Great! I had a great experience with this dealership. Mike Barcelona oversaw the repair of my Porsche that a rat had caused. He called me promptly the morn I had a great experience with this dealership. Mike Barcelona oversaw the repair of my Porsche that a rat had caused. He called me promptly the morning after my car had been towed and left at the dealership on a Sunday evening. The work was taken care of in a very timely manner, and Mike was very personable and helpful. More