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Porsche Riverside - Service Center

Riverside, CA

5.0
648 Reviews

648 Reviews of Porsche Riverside - Service Center

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February 18, 2020

David Barron in Service is excellent! Shout out to David Barron in the Service Department. I've worked with him for a couple of years now, and he is always so helpful. Anything he doesn't More

by Lisa Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Barron
Feb 19, 2020 -

Porsche Riverside responded

Lisa, Thank you for leaving David this very kind review! We are delighted to know that he has your confidence, and that he always takes great care of you and your automotive needs. He will be proud to hear of your excellent remarks, and we are certain that he will continue to provide you and your vehicle with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 18, 2020

Henry Quezada ALWAYS performs! Excellent service still exists! Thank you to Henry Quezada and all the staff at Porsche Riverside for providing service that makes customers feel valu More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Porsche Riverside responded

Debra, Thank you so much for your wonderful review! It is our pleasure to serve you in any way possible, and we are delighted to know that Henry always makes you feel like the valued customer that you are! Your safety and satisfaction are our priorities, and we hope to serve you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 18, 2020

Excellent Customer Service Mike Barcelona and all the service reps at Riverside have always taken great care of me and my cars. I have taken my cars to several different Porsche More

by warren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Barron, Michael Barcelona
Feb 19, 2020 -

Porsche Riverside responded

Warren, Thank you so much for your amazing review! We are so honored by your very kind words and proud to have earned your recommendation! Offering top-quality service is always our goal, and we will be sure to provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 15, 2020

I recently brought my 2016 MacanT in to have a noisy problem diagnosed and corrected. I met David Barron who took very good care of me and had the problem corrected. I look forward to seeing him for fut More

by 16mact
Recommend Dealer
Yes
Employees Worked With
David Barron
Feb 18, 2020 -

Porsche Riverside responded

Thank you so much for your positive feedback! We appreciate you confiding in our dealership with your automotive needs, and we are pleased that David could resolve your concerns- efficiently and effectively! He will be proud to have earned your 5-star review, and we are certain that he will continue to provide you with top-quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 14, 2020

Pleasurable Experience I would like to thank my Porsche Service Representative Michael Barcelona for making my first servicing experience a pleasurable one. Since I'm new t More

by kevin1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona, Michel Rey
Feb 18, 2020 -

Porsche Riverside responded

Kevin, Thank you so much for your excellent review! It is always our goal to ensure that our customers are fully at ease and well taken care of, and we are happy to hear that Michael was so thorough and informative throughout your visit. If there is ever anything more that he or the team may help you with, please do not hesitate to let us know. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 10, 2020

Great experience as per usual working with both David Barron and driver that gave me a ride to grab lunch. A little goes a long way. More

by Sheri Murray
Recommend Dealer
Yes
Employees Worked With
David Barron
Feb 11, 2020 -

Porsche Riverside responded

Sheri, Thank you so much for your 5-star review! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we are delighted to know that you were well taken care of throughout your visit. It is our pleasure to serve you, and we hope to work with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 06, 2020

Mike Barcelona made my experience at Porsche Riverside better than I expected for sure. He sets the bar high and is all I ever wanted in a service writer. Honest and treats you like family. He exceeds exp More

by Mr.M997ttS
Recommend Dealer
Yes
Employees Worked With
Ed Finley, Michael Barcelona, Michel Rey, Jonathan Beitz
Feb 07, 2020 -

Porsche Riverside responded

Thank you for leaving Mike this excellent review! He will be honored to know that he has your confidence, and to hear how greatly you value his service. He certainly is an exceptional asset to our team, and we are certain that he will continue to provide you with top-quality service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 05, 2020

David is by far one of the best service Advisor I have every had. He always kept me updated every step of the way, which was awesome. There whole service team was very professional and friendly. If you ne More

by T.UINK
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barron, Larry Palmer, Michael Barcelona
Feb 05, 2020 -

Porsche Riverside responded

Thank you for leaving David this excellent review and recommendation! We are delighted to hear that he took such great care of you and your vehicular needs throughout your recent visit. It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 02, 2020

This dealership sets the bar very high when it comes to customer service. Everyone that I talk to is very professional, nice, and appears anxious to help me out. I almost feel important when I’m visiting t More

by Marc
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts manager and Richard
Feb 03, 2020 -

Porsche Riverside responded

Marc, Thank you so much for your amazing review! Offering "VIP" experiences is so important to us, and we are overjoyed that we could consistently make you feel like the valued customer that you are! Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

January 31, 2020

This is for the service dept. who always go above and beyond to help their customers. Special thanks to Henry, for always helping me and my car and delivering exceptional customer service. More

by EdMan5
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Porsche Riverside responded

Thank you so much for your 5-star review! Your safety and satisfaction are our priorities, and we are happy to hear that Henry always takes such great care of you and your automotive needs! It is our pleasure to serve you in any way possible, and we hope to do so for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

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