670 Reviews of Porsche Riverside - Service Center
Michael Barcelona is very helpful and personable with his clients which is something I appreciate. Service on my car was completed on time and he explained all work done. clients which is something I appreciate. Service on my car was completed on time and he explained all work done. More
Received notification from Riverside Porsche regarding factory updates on my car. I made a service appointment on line which was very easy and fast. When I arrived for my appointment, we were greeted by factory updates on my car. I made a service appointment on line which was very easy and fast. When I arrived for my appointment, we were greeted by Russell who took some information and introduced us to Cody Allen, a Service Advisor, who reviewed the factory updates to be completed and the service records on the car. After his review, he saw that the timing belt should be serviced after 6 years of service and that if completed at the same time as the factory updates, could save me $100 in labor. The factory updates required removal of some of the same parts required to install a new timing belt.. Repairs were made and completed as promised. Russell also helped with arranging the use of a demo car to use while our car was being serviced. We were very happy with the Service we received at Riverside Porsche. More
Great service great people the service dept does a great job, and great communication. I took my cayeene on a service they were very fast and took pictures of the problem. job, and great communication. I took my cayeene on a service they were very fast and took pictures of the problem. More
GREAT JOB!Service is always important, especially on GREAT JOB! Service is always important, especially on higher end cars such as Porsches. Owners generally go to the dealer since it's difficult to f GREAT JOB! Service is always important, especially on higher end cars such as Porsches. Owners generally go to the dealer since it's difficult to find a good, competent European car service shop. What happens in the service department can determine if a customer continues patronage at that dealer's service department or go elsewhere, not to mention if the customer will keep buying cars at that dealership. I've said it before and will say it again. Service Advisor Mike Barcelona rocks! Always friendly and knowledgeable. Even more so, he's honest. I always go in with an understanding of what maybe going on with the car. Mike explained what I needed and didn't need. Matched my expectations. Executed service as explained. Of course, Porsche service is a little pricey... goes with the territory. On this occasion, met Larry the service manager... now I can see where all the employees at Walter's Porsche get their professional attitude, demeanor, and work ethics. Well done all around. I'll be back. Jim Liu More
Had a very unfortunate situation where we found damage to our new car's roof about 2 weeks after taking delivery of the vehicle. After all, who checks the roof??? After 1 call and email exchange of pictures, our new car's roof about 2 weeks after taking delivery of the vehicle. After all, who checks the roof??? After 1 call and email exchange of pictures, Larry Palmer at Porsche Riverside, service manager, took ownership of the problem and committed to fix it at no charge. They easily could have fought this but did the right thing. Top notch pros! More
Amazing experience! Henry is such a knowledgeable employee who helped us from the minute we walked into the dealership. I will definitely drive out the extra miles for this top notch service and cust employee who helped us from the minute we walked into the dealership. I will definitely drive out the extra miles for this top notch service and customer service. Thanks again Henry and team! More
Fantastic dealership. Highly recommend. My wife and I are looking to purchase another Porsche. Our first place to look to purchase our next Porsche will be Walter's Porsche of Riverside. are looking to purchase another Porsche. Our first place to look to purchase our next Porsche will be Walter's Porsche of Riverside. More
I am extremely happy with my experience at Porsche Riverside! I called in to schedule a service and ask some questions about what all would be done on my vehicle while it was there. I spoke with Cody Riverside! I called in to schedule a service and ask some questions about what all would be done on my vehicle while it was there. I spoke with Cody Allen and he was very helpful on answering my questions and getting me scheduled for my service. Thank you for your help and advice Cody! More
Michael Barcelona took care of me with a extended warranty issue when I was feeling hopeless. He saved my day! I couldn’t have asked for a better professional. Highly recommended to anyone who nee warranty issue when I was feeling hopeless. He saved my day! I couldn’t have asked for a better professional. Highly recommended to anyone who needs to get their porsche issue fixed. More
As always the service was excellent. Mike Barcelona was extremely helpful and professional. He kept me well informed and updated. They are always very thorough and caught an issue that I wasn't aware of extremely helpful and professional. He kept me well informed and updated. They are always very thorough and caught an issue that I wasn't aware of while inspecting my car. Highly Recommended! More