Porsche Riverside - Service Center

Great service! Henry Quezada was extremely helpful, professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. More

Cody helped me with a quicker service than I expected. In and out in 4 hours as a waiter! Less expensive than Orange County dealers too. In and out in 4 hours as a waiter! Less expensive than Orange County dealers too. More

The Service Dept. at Walter's is the best in SoCal. Henry specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Mac specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Macan. I highly recommend him and the dealership as a whole. More

Cody was amazing I am very attentive to making sure my car would be done correctly and stayed in constant contact with me updating me. I honestly have to say that I could not have asked for a better custo car would be done correctly and stayed in constant contact with me updating me. I honestly have to say that I could not have asked for a better customer service that I received from him. The experience has been amazing from the first day we stepped in to the show room. It’s hard to find good customer service these days, I will have to say my expectations have been exceeded. Thank you Cody and Porsche of Riverside. If anybody I know is in the market I will definitely send them over. More

I want to say Cody Allen is the best in services. I brought my car in because it needed repair and he was very very professional. He provided the best service in terms of keeping me up to date on my ca brought my car in because it needed repair and he was very very professional. He provided the best service in terms of keeping me up to date on my car daily and telling me how he was going to repair it. He provided me a loaner car and i truly appreciated his services. If you ever need to go to services please ask for him. Also i want to acknowledge Ed the manger and Christian who is one of the best sales person at the company. I got a flat tire and these two men went over and beyond to help me. Very happy with this company! Tee More

It was time to get my car in for service and Cody Allen helped me schedule it and get everything taken care of. Not only was my car fixed, It was fixed 2 days after dropping it off! Im very impressed, than helped me schedule it and get everything taken care of. Not only was my car fixed, It was fixed 2 days after dropping it off! Im very impressed, thank you Cody and everyone else at Porsche Riverside! More

Cody Allen got my car in for service at the last minute. Check up and oil change was due. Price, u expectedly high but done within the day . Loaner car available, young man who served the rental very polite Check up and oil change was due. Price, u expectedly high but done within the day . Loaner car available, young man who served the rental very polite & nice . Sevice dept great ! More

Michael Barcelona was very kind and professional. I was welcomed the second I arrived. The gentleman who helped me with my loner car was kind and professional too! The gals in the gift area/final paper sig welcomed the second I arrived. The gentleman who helped me with my loner car was kind and professional too! The gals in the gift area/final paper signing couldn’t have been sweeter. Excellent experience especially just a couple days before Christmas! Thank you! More

I always come to Porsche Riverside because I trust them with service on my car. Mike Barcelona was courteous and diligent as usual to work with. with service on my car. Mike Barcelona was courteous and diligent as usual to work with. More

Porsche Riverside is not an out-of-state friendly dealership. This is the second time I have tried to make a purchase with them. The first was a few months ago on a '20 Spyder. In that deal I offe dealership. This is the second time I have tried to make a purchase with them. The first was a few months ago on a '20 Spyder. In that deal I offered MSRP if they would cover shipping. They said they wouldn't cover shipping and that they'd rather sell the car locally anyway to get the service business. Ok, fair enough, their call. About a week later the salesman, Taylor, reached back out to tell me his GM changed his mind and did agree to cover shipping. I said great and we moved forward. Generally, with most out-of-state Porsche dealers they overnight the paperwork, I get it signed and notarized, and overnight it back and then they ship the car. I've done this dozens of times. Porsche Riverside/Walter dealerships instead send the paperwork to a local notary who then has to meet you somewhere to sign paperwork. In my case, that ended up being a nightmare with multiple delays, a notary that was abrasive and missed appointments so I ended up backing out of the transaction. Fast forward to a few days ago. I saw on Autotrader they have a GT4 I liked, so I reached out via text to the same salesman I worked with last time, Taylor. I asked him if he could get me the car by Christmas. I also said to him no local notary this time, to just overnight the paperwork like everyone else. He said he couldn't overnight the paperwork, company policy, but he could meet me in Vegas with the car, I could sign docs, and drive the car home. That sounded like a good solution, so he got me a shipping quote and we arranged to meet on Wednesday, a few days before Christmas. He confirmed my down payment amount, using my same credit card, all seemed to be well. Then I got a text saying his manager (Ed) had told him he wanted 5k over sticker now since I am out-of-state and they'd rather sell the car locally to get the service business. Obviously frustrated at what feels to me like a bait and switch, I texted back questioning if it is even legal under California law to not follow through on a nationally advertised price on Autotrader? I also let them know I'd be leaving a google review so other out-of-state buyers can be forewarned. At this point I got a phone call from Ed, the sales manager, telling me that based on me trying to 'strong-arm' the dealership he would not ever sell me any car from Riverside at any price. Wow!! A half-hour ago I was looking at flights with my wife giggling about a last minute Christmas trip to get a guards red GT4. Now we're looking at each other dumbfounded at first, the bait-and-switch last minute 5k price increase, and second being called out by the manager and yelled at for having the audacity to expect them to simply follow through on a purchase at the agreed upon MSRP. I'm honestly a little bit in shock. I'll be steering clear of Porsche Riverside for my future Porsche impulse-purchase needs. More