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Porsche Riverside - Service Center

Riverside, CA

5.0
670 Reviews

670 Reviews of Porsche Riverside - Service Center

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December 17, 2021

As par for the course, Cody Allen took great care of me and my car. Got me on the road as quickly as possible so I could go visit my ailing Mother. Porsche Riverside is truly a top notch organization. Th More

by Pedro Smada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 17, 2021 -

Porsche Riverside responded

Pedro, Thank you for taking the time to leave Cody this positive review! We are so glad that Cody could get your automotive needs taken care of and get you back on the road. It is our pleasure to assist you in any way possible. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 10, 2021

I drive from Orange county to service my car at the riverside Porsche. Henry Quezeda is amazing. He s been my advisor for over 3 years. He s always very accommodating and on top of all the car proble More

by Bassam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave Henry this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Henry consistently provides you with the quality care that you so much deserve! It is our pleasure to serve you. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Scheduled appointment was done as promised with advisor very helpful and professional. Was happy dealer did complimentary check up on my macan s ..will continue to patronise this dealership,, More

by Prometheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Porsche Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is so so important to, and we ware so glad that our efforts met your satisfaction! It is an honor to have your confidence and loyalty. We look forward to providing you with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Mike Barcelona is friendly and accommodating whenever I bring my car in for service. Service was completed in a timely manner and I was notified when my car was ready. Mike provided great customer service More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Dec 10, 2021 -

Porsche Riverside responded

David, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Mike's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Really like this dealership. The sales experience was great and I don’t mind at all taking my car in to be serviced. More

by nanthornburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 10, 2021 -

Porsche Riverside responded

Thank you so much for your positive review! We are so glad that we could consistently provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 07, 2021

I was helped by Cody Allen and what a gentleman he is. Cody was most professional and expeditiously helped me to accomplish service of my MacanS. I was very appreciative of the video sent to me once servi More

by MarieolivoFarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Michael Barcelona, Cody Allen
Dec 07, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave us this 5-star review! Providing quality and efficient service is always our goal, and we are pleased that Cody's and the teams efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

Dec 07, 2021 -

MarieolivoFarrell responded

Mr. Kienle, I’ll be bringing in my 2nd vehicle today 2009 Cayenne for service and I want to just say that it was your service department in particular Henry Q. and Mike B. that I decided to go with Porsche again when I bought my 2019 MacanS. I wanted a less expensive vehicle for retirement but it was Mike and Henry’s customer service that brought me back to Porsche so frontline customer service is in fact important and made that difference for me. You are very welcome. Sincerely, Marie Farrell Lake Arrowhead

December 07, 2021

Walters Porsche of Riverside provides exceptional customer service, particularly the service department, Michael Barcelona. I bought my car in for service a week before scheduled. Michael did no More

by Tmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barcelona, Cody Allen
Dec 08, 2021 -

Porsche Riverside responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he could accommodate you and get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 02, 2021

As a new Porsche owner, I’m impressed with my first couple of service visits for my Macan. Love the video review of the work done and the car wash always a nice touch after. More

by Michael M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 02, 2021 -

Porsche Riverside responded

Michael, Thank you for your 5-star rating! We are delighted that our team could consistently provide you and your vehicle with the quality care that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 02, 2021

Cody Allen and Michael Barcelona provided excellent customer service as usual. They explained all the service needed to keep my Porsche 911 and Cayenne running smoothly. More

by MF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona, Cody Allen
Dec 03, 2021 -

Porsche Riverside responded

Thank you so much for your positive review! We are delighted that Cody and Michael took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

November 25, 2021

First timer service experience. I wouldn’t have expected any less. Was met a warm welcome. I was able to work a portion of the time in their nicely appointed lounge. I was surprised that it took all day. 8 More

by Lrgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will , Michael Barcelona
Nov 29, 2021 -

Porsche Riverside responded

Thank you for your 5-star rating! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs. We wish you the safest of travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

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