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Porsche Riverside - Service Center

Riverside, CA

5.0
672 Reviews

672 Reviews of Porsche Riverside - Service Center

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December 21, 2024

Outstanding service. Thank you William Barbarro for taking care of my car. I only gave it 4 star because of the maintenance fee is getting really expensive. Other than th More

by Diazjlg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Henry was very nice to let my car get serviced without an appointment. I really appreciated that. My car was given to me earlier than expected. Thank you and have a wonderful Holiday. Janet Landeros More

by JANET L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Porsche Riverside responded

Janet, Providing immaculate service is so important to us here at Porsche Riverside and we are glad that Henry's efforts could meet your satisfaction! We are thrilled to know that he was very nice and let you get your car serviced without an appointment. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

November 23, 2024

Always appreciative to the team at Porsche Riverside. Thank you Henry Q. for outstanding customer service. More

by ejm4edu1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Porsche Riverside responded

Thank you for leaving Henry this positive review! We are happy to know that he provided you with outstanding service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

November 07, 2024

Henry was extremely helpful and professional. I will be taking my vehicle back for service anytime it is required. More

by Juan lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Porsche Riverside responded

Juan, Thank you for leaving Henry this amazing review! We are happy to know that Henry was extremely helpful and professional. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 27, 2024

Fast and very easy! Henry is an excellent service advisor. Great customer service! Great communication! More

by Vali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Porsche Riverside responded

Vali, Providing great service is so important to us here at Porsche Riverside and we are glad that Henry's efforts could meet your satisfaction! We are thrilled to know that he was excellent and made everything very fast, easy and with great communication. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 19, 2024

Porsche Riverside continues to raise the bar when it comes to customer service. My most recent visit was for my 30k mile service and I’m so appreciative that Henry Q. and the team at Porsche Riverside w More

by ejm4edu1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Porsche Riverside responded

Providing excellent and efficient service is so important to us here at Porsche Riverside and we are glad that Henry's efforts could meet your satisfaction! We are thrilled to know that he was detail oriented, thorough and friendly. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

October 09, 2024

William Barbaro is the worst service advisor I have ever interacted with. Very rude, inattentive, and inconsiderate. Other advisors have always been great, however, my recent experience with William has bee More

by Jnst1u
Recommend Dealer
No
Employees Worked With
William Barbaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Tow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Porsche Riverside responded

Hi Justin, I’m aware of your most recent service and I’m very sorry that that this occurred. I have spoken with Dan at length in regard to this matter and we are addressing our customer service with every employee across the store. We very much appreciate your feedback as well your continued loyalty. We have used this an example of how we need to improve and we will certainly be better because of your feedback. I have also asked our General Sales Manager; Jeff Hudson to reach out to you to assure you that nothing like this will ever happen again, and to help restore your faith in Porsche Riverside. Jon Kienle General Manager Porsche Riverside (951) 552-2700

October 01, 2024

From the sales department to the service to the parts department, ever single personnel working in that place is awesome. Huge thank you to Josh Floss Sale department, William Barbaro from service depart More

by Paul Raof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Porsche Riverside responded

Paul, We are grateful for you leaving Josh, William and Taylor this stunning review! We are thrilled to hear that they took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that they were awesome. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 22, 2024

Highly recommend William Barbaro with Porsche Riverside's service department. He is always very thorough, attentive to the customer's schedule as well as alternative transportation needs and keeps in touch t More

by Eric F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Porsche Riverside responded

Eric, Providing quality and efficient service is so important to us here at Porsche Riverside and we are glad that William's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was very thorough and attentive to your schedule. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

September 20, 2024

Brought my car in for service and it has handled extremely well. First time working with Kevin Gonzalez. He was very good to work with. Work was completed quickly and I was on my way. More

by dme2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzalez
Sep 23, 2024 -

Porsche Riverside responded

We are grateful for you leaving Kevin this wonderful review! We are thrilled to hear that Kevin took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very good to work with and the work was completed quickly. We hope to have the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

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