Porsche Riverside

Walters Porsche of Riverside provides exceptional customer service, particularly the service department, Michael Barcelona. I bought my car in for service a week before scheduled. Michael did no customer service, particularly the service department, Michael Barcelona. I bought my car in for service a week before scheduled. Michael did not hesitate to accommodate me, eventhough I mistakenly arrived early. Was provided a loaner car, subsequently made it to the office. Thank you Michael and Porsche Riverside. More

Great service. Good communications, nice loaner cars and competent repair services. Mike Barcelona and his team are the professional, competent and honest. My experiences at Porsche Riverside are totally competent repair services. Mike Barcelona and his team are the professional, competent and honest. My experiences at Porsche Riverside are totally superior to those at the other Porsche dealers in the LA area. More

We had a very positive buying experience led by our sales associate John Beech. He clearly led us through the research and buying process with clarity and honesty. We are very pleased. associate John Beech. He clearly led us through the research and buying process with clarity and honesty. We are very pleased. More

Very polite customer service, knowledgeable and willing to work on the details to make it happen. Thanks to work on the details to make it happen. Thanks More

I just picked up a 2021 Porsche Cayenne from Porsche Riverside. Charlie Nguyen was the sales person who helped me. He was simply fantastic! Not only did he make the entire transaction smooth and efficie Riverside. Charlie Nguyen was the sales person who helped me. He was simply fantastic! Not only did he make the entire transaction smooth and efficient, he was very thoughtful and personable. He worked hard with his management to get me the best deal on my trade. I was driving over to Riverside from the Bay area and was very skeptical about last minute surprises that dealerships spring on you but Charlie assured and ensured that no such thing happened. He had the car ready, washed and cleaned and I was done with the entire transaction in less that 90minutes. The only letdown was the Finance Manager Jermey who was completely disinterested, borderline rude (perhaps part of a bigger racial profiling issue that this dealership has - look at reviews of other folks that come from a different ethnic background) and could do with some self development in customer service. If I hadn't driven 350miles to get the car, I would have walked out due to his arrogant and unhelpful attitude. I have a 800+ credit score and this should have been one of his easier deals, but his attitude just added unnecessary complication. He had a sanitizer on his desk - something that should help everyone in these Covid days, except that it was empty and when I pointed that out to him, the response was simply a shoulder shrug. The dealership is lucky to have assets like Charlie and could invest in some training for people like Jermey, or people like him could easily cause a loss of potential business. The dealership should also look into their 'policy' forcing you to by 'optional' products such as a key warranty - it was only $220, so I chose not to fight it. Overall, I had a good experience, would recommend the dealership and would buy again from them again. More

As a new Porsche owner, I’m impressed with my first couple of service visits for my Macan. Love the video review of the work done and the car wash always a nice touch after. couple of service visits for my Macan. Love the video review of the work done and the car wash always a nice touch after. More

Cody Allen and Michael Barcelona provided excellent customer service as usual. They explained all the service needed to keep my Porsche 911 and Cayenne running smoothly. customer service as usual. They explained all the service needed to keep my Porsche 911 and Cayenne running smoothly. More

Taylor was great. Awesome service overall! I'll definitely be back for my next one! definitely be back for my next one! More

Had an appointment to view a car, John had it pulled out and ready for us to test drive. He was great throughout the process and needless to say, I would definitely buy from him again. and ready for us to test drive. He was great throughout the process and needless to say, I would definitely buy from him again. More

John was ready and waiting…very straight forward and very helpful. Answered all my questions. helpful. Answered all my questions. More