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Porsche Riverside

Riverside, CA

4.9
3,176 Reviews
You'll find that Porsche Riverside presents you with a first-class car purchasing and ownership experience. Our CA Porsche staff will make sure that you're able to drive home in one of our luxury automobiles, which will fit your premium tastes perfectly. Our California Porsche dealership is also the home to a diverse inventory of used cars! We have been helping Los Angeles Porsche shoppers find the vehicle with the amenities and performance capabilities that they desire for years. We can also help you get the financing that you need at our CA Porsche showroom location since we work to provide drivers with a new or used car loan or lease. You should also inquire about the specials that we have to offer, so you can get the savings you want while enjoying the luxury that you've come to love about our brand. We're also the home to a trusted service center that provides Los Angeles Porsche drivers with top-notch vehicle repairs and maintenance. You can count on our highly trained technicians to keep your luxury car looking and running like new with the proper OEM parts installed. You won't regret your decision in choosing Porsche Riverside today!
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8423 Indiana Ave

Riverside, CA

92504

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Showing 3,176 reviews

October 12, 2014

Fantastic Experience My first Porsche, but not my last. I'll be back to buy my next one from Cory and John. Couldn't ask for a better all around experience. More

by Roblinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2014 -

Porsche Riverside responded

Thank you for the glowing review and exceptional star rating! It is truly gratifying to hear that you had such a great experience here at Walter's Porsche. Offering our guests a quality car-shopping experience is one of our top priorities, and we do everything we can to support our customers in helping them find the perfect vehicle. I'm glad to hear that our team was able to assist you with your car purchase. We know that when we work together as a team we achieve more and it is wonderful that your visit reflects this. Please let us know if you have any questions or need anything else. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Walter's Porsche

October 07, 2014

OUTSTANDING !! Giovanni is the ultimate professional. I upgraded from a 1991 964 to a 2012 911S which I found online and the entire buying experience was awesome! No More

by crw1hxe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Bucci
Oct 08, 2014 -

Porsche Riverside responded

Every day we are striving to make finding the perfect car easier. Your experience at Walter's Porsche is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Giovanni in particular. We appreciate you taking the time to share your thoughts. Please be sure to like us on Facebook and follow us on Twitter for special updates and offers. Regards, Walter's Porsche

October 03, 2014

Exceptional Sales Process - Great Service - Excellent Value I have looked at several different cars over the past month. After test driving several, I decided the Porsche Macan was right for me. I went to ano More

by leanne.oatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Avena
Oct 08, 2014 -

Porsche Riverside responded

Thank you for the great feedback! Customer input is an important part in helping us ensure that we are offering the elite level of service for which we are known. It is a point of pride that we do everything we can to support our guests during their time at our dealership. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. It is good to know that your experience with our sales team reflected our commitment to quality customer service. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Best Regards, Walter's Porsche

October 01, 2014

First Rate customer service First time taking in my 911 and I was astounded by the level of service I receieved. Adrian Madrid was my service advisor and it was a pleasant exper More

by DGA1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2014 -

Porsche Riverside responded

Thank you for the excellent review! Adrian is a key component of our team here at Walter's Porsche and he will be very happy to hear about your experience. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Walter's Porsche

October 01, 2014

Great service experience I received great service here. He was very helpful and courteous. I will recommend this place to others. Thanks for a very professional experience and More

by doza04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2014 -

Porsche Riverside responded

Thank you for taking the time to provide us with this great review. We are very pleased to hear that you had such a pleasant experience with us. It was our pleasure to get the chance to assist you with your automotive needs and we look forward to getting the opportunity to do it again sometime down the road. Thank you very much for choosing us. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Regards, Walter's Porsche

September 26, 2014

What happened to the "the car is yours"? Negotiated online to lease a Macan. The sales guy confirms in writing that the car is mine when in comes in next month. They send credit card authoriz More

by benglish123
Customer Service
Recommend Dealer
No
Sep 30, 2014 -

Porsche Riverside responded

I know we have spoken several times since this occurred and I would like to apologize again for what happened. We unfortunately cannot hold cars for that long. We would like to help you order a Macan and will still provide the additional goodwill offer that we discussed because of the bad experience. Please call me directly so I can be of any of service to you. Ed McRae 951-688-3344 Walter’s Porsche

Sep 30, 2014 -

Porsche Riverside responded

I know we have spoken several times since this occurred and I would like to apologize again for what happened. We unfortunately cannot hold cars for that long. We would like to help you order a Macan and will still provide the additional goodwill offer that we discussed because of the bad experience. Please call me directly so I can be of any of service to you. Ed McRae 951-688-3344 Walter’s Porsche. Ed McRae 951-688-3344 Walter’s Porsche

Sep 30, 2014 -

benglish123 responded

At this point I'm not sure what you can do. I still feel that I was not treated well. Your saying you "cannot hold the car that long" is not a valid argument. Your guys did not respond to my emails asking how much of a down was needed. I would have called with my creidt card info if I knew there was a chance the car was not mine. As I indicated at the onset, I do have a Macan on order but it doesn't arrive until January. If you can get a Macan that's acceptable before then, great. Otherwise, we really don't have much else to say.

Sep 30, 2014 -

Porsche Riverside responded

I can understand your frustration and I want to tell you how sorry we are that this occurred. I'm happy to hear you have one ordered. I know you don't want to go back and forth on this but we simply can't hold vehicles. You contacted us on the 10th of September, we asked for the necessary forms to get this going and you didn't get them back to us until a week later and unfortunately the car sold in that time. I would like to again apologize and let you know I'm available any time to speak further about this. Ed McRae 951-688-3344 Walter’s Porsche

Sep 30, 2014 -

benglish123 responded

It's not like I wasn't in contact with your guys. Even though they knew I was on vacation, i sent a confirming email on 9/10 & they emailed back 9/12. When I got back into the office, I sent emails on 9/15 & 9/17. I was then notified 9/18, the car was no longer available. At no time did your guys ever give me any sense of urgency about getting the deposit & credit app back to you. They said the car was mine and I took them at their word. That is why I'm frustrated.

Sep 30, 2014 -

Porsche Riverside responded

I apologize that you interpreted “the car is yours” as locking the vehicle down. Scott should have been clearer that the supply is very short for these vehicles and we need a signed contract to ensure the vehicle is actually yours. We have offered a discount on another ordered Macan but I understand our time frame does not work for you. If we can obtain a sooner unit, we will contact you immediately and assist in any way possible. Ed McRae General Manager

Sep 30, 2014 -

benglish123 responded

I appreciate your offer. If you do have one that becomes available, please let me know.

Sep 30, 2014 -

Porsche Riverside responded

We certainly will and again we apologize for this. Ed McRae General Manager

September 23, 2014

Great experience at Walter's with Giovanni! We live near the beach and drove to Walter's to look at a certified Panamera S. Once we met Giovanni, we knew that we were likely going to buy a car More

by asti365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Bucci
Nov 07, 2014 -

Porsche Riverside responded

Thank you for taking the time to share your experience at our dealership! We are thrilled to hear that we were able to help you find the perfect car. Giovanni takes great pride in his work and is very dedicated to ensuring our guests receive the top-notch service they deserve. Be sure to check us out on Facebook and Twitter for special offers and updates from our dealership. Regards, Walter's Prosche

September 13, 2014

Playing game We negotiated discount and buy rate on a Cayman GTS after SA ran our credit application. Two things happened after that. The first one was the SA was More

by kevinwen2001
Customer Service
Friendliness
Recommend Dealer
No
Sep 30, 2014 -

Porsche Riverside responded

Kevin, As we discussed we refunded the deposit and as discussed with your wife you agreed to remove these reviews. Could you please remove this review. Please call me directly if you have any questions. Ed McRae 951-688-3344 Walter’s Porsche

Sep 30, 2014 -

kevinwen2001 responded

Even last week you guys still did hard inquiries on my wife's credit score.

Sep 30, 2014 -

Porsche Riverside responded

Kevin, we did not run your wife’s credit last week. I’m assuming you received a letter from the bank which pertains to the original inquiry. Please confirm that you have taken your reviews down. Thanks Ed McRae General Manager Walter's Porsche 3210 Adams Street Riverside, CA 92504 Office: 951.354.3630 Fax: 951.689.4003

Sep 30, 2014 -

kevinwen2001 responded

I want confirmation in writing that with my wife's income and $25k down payment Porsche finance refuse to lease the car to us.

Sep 30, 2014 -

Porsche Riverside responded

Kevin, We submitted the lease at $15k down to PFS and it was turned down. The down payment was not the issue so increasing it to $25k would not have changed things. As discussed, PFS wanted you on the lease as well but they wanted your proof of income and proof that your tax lien was paid. Please let us know when the reviews will be taken down. Ed McRae General Manager

Sep 30, 2014 -

kevinwen2001 responded

I want prove Porsche finance rejected our lease application with $25k down. Also I asked more than 3 times to sit down get financial issue taken care of before car arrival. Your salesman refused and told us everything was going to be fine and only a few minutes paper work. Plus we submitted lease application at the time of the car and there wasn't any issue brought out. We caught by surprise totally, If we knew we won't get approved, we'd have gone to our bank get finance or simply transfer money from our investment accounts. You tell me who's responsible for the consequences, You only care about your rating, without sincere customer service, do you expect good standing? You need solve the issue not to cover it.

September 13, 2014

What a ride! John Beech at Walter's Porsche was fantastic. I met John on the phone on a Saturday - after lunch, flew down to LA from the Bay Area the next morning More

by richarddhansonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2014 -

Porsche Riverside responded

Thank you for taking the time to write about your experience. It is magnificent to know that John and our staff were able to provide you with the pressure-free and knowledgeable service that Walter's Porsche is known for. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Regards, Walter's Porsche

September 12, 2014

Best experience ever buying a new car I decided to go out and look for a new car....I wasn't even looking for a Porsche. But when the salesman at the dealer I went to was so horrible (Che More

by JanVKick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2014 -

Porsche Riverside responded

Thank you for taking the time to let us know how we are doing. Customer input is an important part in helping make our service the best it can be. A quality shopping experience is one of our top priorities and we do everything we can to support our customers. Be sure to check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter's Porsche

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