Porsche Redwood City

My salesperson, Sam Pham, met and exceeded my expectations throughout the entire buying process of getting my first Porsche - 2023 Carrera T. Sam is an expert in Porsches and knows the ins and expectations throughout the entire buying process of getting my first Porsche - 2023 Carrera T. Sam is an expert in Porsches and knows the ins and outs of ordering a car. He guided me through the features and options available and answered all of my questions. He placed my order accurately and provided timely updates of the build and delivery etas. Sam valued my time and acted with integrity. This has been one of the best car buying experience ever and I highly recommend Sam and Redwood City Porsche. More

The service department here is terrible. Go to Fremont instead. Brought my 911 in to address some issues that they failed to attempt to fix. Worst part is the returned the car to me with pai Go to Fremont instead. Brought my 911 in to address some issues that they failed to attempt to fix. Worst part is the returned the car to me with paint chips and scratches that were not on the car when I dropped it off. More

I have been researching new compact luxury SUVs for the past 18 months. The last 3 months, I have test driven Mercedes GLC, BMW X3, Maserati Grecale, and the Porsche Macan (3 trims) at various dealerships past 18 months. The last 3 months, I have test driven Mercedes GLC, BMW X3, Maserati Grecale, and the Porsche Macan (3 trims) at various dealerships within the bay area. Once I decided to go forward with a Porsche Macan GTS trim, I worked very closely with 3 Porsche dealerships. Porsche Redwood City was the best and number 1 for me out of all of them! The receptionist at the showroom was very professional and friendly. She approached me and my wife. She was super accommodating and I wish I remembered her name. It was Sunday, 7/30/23, at 12:30 pm. You know who you are! The showroom is like a Porsche Museum with lots of new shiny cars with some unique Paint to Sample colors. The finance manager, Alex Hendardy, is very experienced and super friendly. He explained all the financials and add-ons. He answered all my questions. He was very personable, patient and didn't push anything I didn't want and gave me a great deal on things I needed. I highly recommend my Porsche Brand Ambassador, Samantha Sweitzer. I first communicated with her through an inquiry I initiated at the Porsche USA website. She responded to me via email on June 3, 2023. She informed me the GTS I was interested in was due to arrive on August 4th. I put a refundable hold deposit on it. During these 2 months, Samantha was always very responsive via email and through cell phone. She kept me updated and interested in the status of my future vehicle. She works very hard and even responded to me during her vacation. Samantha also called me on her scheduled day off to inform me of the good news that my vehicle arrived at the dealership a week early! She facilitated the PDI (pre-delivery inspection) before the service department closed for the weekend. Just 2 short days later, on Sunday (yesterday), I was driving home my new car. I am so happy with the outcome. Samantha always puts the customer first and respects my time. Before I arrived at our scheduled appointment, she asked me to fill out forms and give copies of insurance and CDL. She did this so she could build the deal and get the title doc going to help minimize my time at the dealership. She interfaces well with her sales and finance managers making my job smoother and working out the best deal for me. Samantha has excellent customer service skills, and she is very strong technically. It was great to go on a test drive with her and she gave me many pointers and let me really test this Macan GTS machine. Once the purchase agreement was signed, she gave me an overview of the vehicle's startup, operating processes, and shutdown of the vehicle. She helped me connect my phone to the infotainment system and helped me create My Porsche App account. She took her time and helped me configure and control various features of my car! She is quite a mentor. I look forward to when we meet up again for my 2nd orientation training once I get my feet wet. Thank you, Samantha, for exceeding my expectations on a stress-free car buying experience. Thank you for being so sincere, patient, always following through and going the extra mile! Thanks for representing the Porsche brand the way it should be. I love the way you prepped and detailed my future car before I got there yesterday. It's because of you I decided to purchase my brand new nicely optioned 2023 Gentian Blue Macan GTS from Porsche Redwood City dealership. Best experience ever. More

Very straightforward dealership with professional service and great customer relationship management and expectation setting thru the whole buying process. and great customer relationship management and expectation setting thru the whole buying process. More

We got our Porsche through Gary Ho at the Redwood City dealership. We found Gary to be highly knowledgeable, there was no hard sell at all throughout the process. He was very responsive, gave solid advi dealership. We found Gary to be highly knowledgeable, there was no hard sell at all throughout the process. He was very responsive, gave solid advice and is highly trustworthy. We really enjoyed the process with Gary and would highly recommend him to anyone looking to procure a Porsche! More

I had a very good experience with Gary Ho. He was communicative and responsive. He also made delivery of my car seamless and special. He was communicative and responsive. He also made delivery of my car seamless and special. More

I recently purchased my 2nd used Macan S with Rudy and have nothing but good to say about him or the dealership. What a delightful showroom...some vintage Porsches, some very special new and newer ones, a have nothing but good to say about him or the dealership. What a delightful showroom...some vintage Porsches, some very special new and newer ones, and just a nice pleasant atmosphere. Rudy was a joy to work with. Down to earth, helpful a and friendly. Thanks Rudy... More

I purchased a Boxster, Cayman and Cayman with Gary Ho in the past 15+ years. He was adept as well as very informative. He even made sure to answer each and every question I had. I dropped by one week afte the past 15+ years. He was adept as well as very informative. He even made sure to answer each and every question I had. I dropped by one week after picking up the car due to a strange twisted seat belt. Service department closed on Saturday, and Gary spent some time fixing it patiently. He delivered on his promise of offering incredible service. Also, Kelvin Pun did the financing and purchasing process efficiently. I would highly recommend buying a vehicle from Gary Ho, Porsche Redwood City! More

Want to thank Sam Pham for making my recent purchase such a joy. From the ordering process so many months ago to the delivery just days ago. Sam was more than helpful and guided me through the whole process a joy. From the ordering process so many months ago to the delivery just days ago. Sam was more than helpful and guided me through the whole process with ease. I will only by Porsches from Sam! ( I'm already thinking about the next one) More

We had a wonderful experience working with Rudy for my lease. He is really friendly and knowledge. lease. He is really friendly and knowledge. More