Porsche Plano - Service Center

Great Parts department. They are always helpful and go the extra mile to get me what I need. Roger and Larry are the best. Great Job! the extra mile to get me what I need. Roger and Larry are the best. Great Job! More

It's been some time since I've written a review for Boardwalk Porsche, but I wanted to extend another recommendation to help convey the consistency of excellent service I receive from the team. I rece Boardwalk Porsche, but I wanted to extend another recommendation to help convey the consistency of excellent service I receive from the team. I recently had both my Spec Boxster race car and Cayenne Turbo in for service. As usual, both the service and parts teams were great to work with and my expectations were exceeded. Thanks again, Thomas More

Tim Shaffer has been extremely valuable helping me with Tim Shaffer has been extremely valuable helping me with operation and maintenance of my newly acquired Carrera S. The maintennce service performed w Tim Shaffer has been extremely valuable helping me with operation and maintenance of my newly acquired Carrera S. The maintennce service performed was done completely and in a very timely manner. More

When I walk into the door of Boardwalk Porsche, I don't hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work hope or wonder that my problem will be solved, I am very comfortable and confident that it WILL be solved. These guys are friendly, great to work with and geniuses. (at least Cliff Blackshear is for sure a genius). If I have a parts problem Roger or one of his extremely capable co workers are always more than willing to help, I'm not a big customer, I have an old 2003 Boxster S that I love to tinker with. I am not a big dollar customer as I said, BUT, I am treated just like I purchased a brand new GT3, when in reality I might have purchased a 50.00 part or had a few hundred dollars worth of service done. Mark always goes out of his way to speak to me, he always asks about my car and making sure I am going to be at the next car show, He knows I'm not going to buy a new car, but he treats me like a special person, I enjoy that feeling. BOTTOM LINE when I go into Boardwalk Porsche, I feel comfortable, I feel at home, and most important, I feel valued and Important. Sometimes I go by just to visit and say Hi, these guys are worth the visit, great to talk to and great to work with, I give them all fives. Fred Payne More

Simply the Perfect example of customer service- from attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us attitude to knowledge. He answers the phone every time and insure that the service necessary is handled efficiently and effectively. He also makes us aware of any new service information andkeeps us up to speed on any special cars available in the showroom. His knowledge ofthe cars- both stock and extras- is comprehensive and along with Larry in parts and Chuck in Tech, the team is incredible More

I have worked with Jeromy for some time now as a Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates Boardwalk service writer. I call him specifically because I know he will take excellent care of me. I'm picky about my Porsches and he accommodates my concerns for the safety and protection of my car while it is in Boardwalk's care. He insures the services are performed as requested and always keeps me updated with status. His relationships with my favorite techs are excellent as well. I consider Jeromy an important reason to keep coming back to Boardwalk. More

I am a small independent maintenance and race prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk w prep/support shop that specializes in air cooled 911 and 914 models. I could not stay in business if the parts and service department at Boardwalk were not so supportive. Parts Manager Larry Irby and wholesale shop liaison Roger Renyolds plus Thomas Freeman and Matt Gideon make sure I get the parts I need, when I need them. And they are a big help when one of the old mysteries need solving. And speaking of old mystery solvers, Cliff Blackshear, the service shop foreman is a treasure trove of information from the beginning of time, and I have heard rumors that the factory thinks he along with John Gladwell are one of many reasons Porsche cars rate so highly in JD Power's quality surveys. And then how can I close without thanking Robert McDaniel’s for doing street/track and track setups for me while I got setup to do them, and then for verifying them for me while I got my equipment set up. What a great support group for my little shop. Like I said, I could not stay in business if they were not there to give me the wonderful, high quality products and support they provide. Joe McGlohen Mustard Racing Services Arlington TX More

While I'd rather just skip the hassle of car service, working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas an working with Jeromey and Boardwalk make it as easy and convenient as possible. Jeromy is the only advisor I've worked with since moving to Dallas and selecting Boardwalk for service. I rely on him to coordinate service basics and trust his recommendations on any Porsche service or accessories. I've never been given bad advice. He sends timely updates and calls when my car is ready and it is normally ready when promised. Bottom line, Jeromy makes you feel like you have a friend working at the dealership. Convenience and quality of the loan cars is very much appreciated. Quality of work is excellent. And I've also found that I can get service scheduled on relatively short notice. Boardwalk lives up to my expectations of what a service department should be for a world class car. More

Tim and everyone in the service department has been extremely professional and helpful. I have never had any doubts about what they were doing or why when it came to servicing my car - he always gave m extremely professional and helpful. I have never had any doubts about what they were doing or why when it came to servicing my car - he always gave me all the information I needed to make my decision about any service to be performed on my vehicle. My car was always very clean and performed excellent after each service and I have never had to go back to get the same work done again. More

As a serial vehicle Boardwalk Porsche customer I wouldn't go anywhere else for sales or service. My service advisor, Tim Schaffer, is the most knowlegeable and professional Porsche specialist I've met and I go anywhere else for sales or service. My service advisor, Tim Schaffer, is the most knowlegeable and professional Porsche specialist I've met and I trust him totally with the maintenance of both my Porsches. In addition to being an excellent Porsche sales person, David Loder has gotten me into some really fun and well done Boardwalk Porsche events ( aggressive driving tours, etc. ). The entire Boardwalk Porsche organization is first class in my opinion and a must for anyone in the Dallas area looking for a great long-term Porshe experience. Brian Blackmarr More