Porsche Plano - Service Center
Plano, TX
218 Reviews of Porsche Plano - Service Center
Boardwalk Porsche is high quality and high class. I learned that in addition to having a "regular" service advisor, I also have a "regular" technician. learned that in addition to having a "regular" service advisor, I also have a "regular" technician. More
First service; purchased car elsewhere, so I was concerned Service would treat me as a "second class citizen." Not the case at all, as Tim was very courteous, helpful, and prompt. He also didn't m concerned Service would treat me as a "second class citizen." Not the case at all, as Tim was very courteous, helpful, and prompt. He also didn't make me feel like the idiot (which I was) for banging my brand new wheels into the curb. He got me into the shop and into a loaner on-the-spot, with no prior appointment. Turnaround time was impressive - one day only - given service included normal service plus repairing the wheel plus replacing the tire plus installing a clear "bra". Boardwalk, and Tim in particular, earned my trust. More
They have had my car for over 2 weeks and can't get it fixed. This is the 4th time I have taken it in for the same problem. The car was ordered brand new 2011 911 Turbo S. I will never buy another. fixed. This is the 4th time I have taken it in for the same problem. The car was ordered brand new 2011 911 Turbo S. I will never buy another. More
Tim was able to take care of my repair without an appointment, and in the limited time that I had available. He even took the time to point out the new 2012 911 model that was in the back getting pr appointment, and in the limited time that I had available. He even took the time to point out the new 2012 911 model that was in the back getting prepared for the intro party in Feb. More
Exceptionally helpful man. Knowledgeable, friendly, gave much help to a total stranger/expectant Porsche buyer (me) from 1500 miles away. I had lots of questions, he had lots of answers. It's very nice t much help to a total stranger/expectant Porsche buyer (me) from 1500 miles away. I had lots of questions, he had lots of answers. It's very nice to work with folks who so clearly have a love of the cars, and of their work. Refects very well on the dealership, and Porsche as well. I'm looking forward to being in Dallas later this week to buy my Porsche, from a Boardwalk location. Many thanks. Bern Singsen More
How many times have you taken your car to the dealership where you bought the car and the sales person goes out and greet you and thank you for buying the car from him/her one more time? Probably none! Wel where you bought the car and the sales person goes out and greet you and thank you for buying the car from him/her one more time? Probably none! Well, Mark Laurenzi at Boardwalk Porsche is the kind of professional you expect and encounter at a dealership but rarely can be found this days. Mark is a great listener not you every day sales person, highly trained and knowledgeable on what he sells, he really follows up after you buy the car and make sure the customer enjoys its purchase. He is always there ready to help and to bring me up to speed in current inventory that may be of interest for me. Furthermore, Mark is great in developing and forging solid friendship with his clients, I will definitely recommend him to friends that may want to buy a great Porsche auto new or use. One of the reason why I keep coming back to Boardwalk Porsche to service my car is Mark's pro-active attitude and the friendly service advisors that get things done right the first time. I had enjoy very much my experience at Boardwalk Porsche and Mark. Pedro Berrueco More
Matt was extremely knowledgeable and courteous. He helped me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of th me find the right parts for my Cayenne. He put me at ease and made me feel valued. I recommend Matt to all of me Porsche Club friends. Because of the service I get from Matt, I get my parts exclusively from Boardwalk Porsche. James Milton More
Boardwalk Porsche is always the first place I shop for my Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help l Porsche parts. In fact I recently had a friend who needed a Lamborghini wheel cap and I contacted Matt Gideon, my Porsche parts specialist to help locate the part. Matt came through, like he always does and located the correct wheel cap for me. I live in Denver, Colorado and whenever I need a Porsche part I call Boardwalk Porsche and always ask for Matt Gideon. The other employees are always friendly and helpful, but I now have a relationship with Matt and know I will have no issues in getting the correct part application for my car. I have not had the same experience in doing business with the Porsche dealer(s) in Denver. I will always first recommend Boardwalk Porsche and Matt Gideon when I know someone needs a Porsche part. Matt is the cream that rises to the top in customer service and Porsche parts knowledge!! More
Boardwalk Porsche is the place I take my two Porsche's for service. Tim Shaffer is my service adviser and Ehrin Wardlow is the Tech I have do the work. When I need parts I go directly to Larry Irby. All a for service. Tim Shaffer is my service adviser and Ehrin Wardlow is the Tech I have do the work. When I need parts I go directly to Larry Irby. All are true professionals!!! The dealership is super friendly, super organized and pays attention to detail. Being a pilot I expect no less and the very best from someone touching my vehicles. Boardwalk Porsche has been my dealer for years and has my highest recommendation!!! More