Porsche Plano - Service Center
Plano, TX
218 Reviews of Porsche Plano - Service Center
Left car at dealership as trunk was not opening and no response back from the service rep about the updates and car hasn't been fixed. Wasn't expecting service like this from Porsche. response back from the service rep about the updates and car hasn't been fixed. Wasn't expecting service like this from Porsche. More
Every moment there I felt like royalty. From the moment I arrived, checked in my car, led to the waiting area, treated with refreshments, to the consultation. Great employees all around. From the moment I arrived, checked in my car, led to the waiting area, treated with refreshments, to the consultation. Great employees all around. More
My car sat at the dealer for 39 days before I got it back. They said they were waiting on a part to be delivered, which took 30 days. Then it was another 9 days before I received my car back. Not sure i back. They said they were waiting on a part to be delivered, which took 30 days. Then it was another 9 days before I received my car back. Not sure if was the dealer's fault, or Porsche in general, but that's entirely too long! More
Excellent service from the time I dropped the car off! My car needed its 2 year maintenance service and within about an hour I was able to view a slick under-carriage video and notified of what repairs we My car needed its 2 year maintenance service and within about an hour I was able to view a slick under-carriage video and notified of what repairs were recommended. I enjoyed a nice upgrade of a Cayenne for my loaner and by the end of the day all repairs were completed as Tim predicted. My Macan was returned to me clean and shiny, and fully serviced. Porsche Plano made the service experience a seamless and easy one. I highly recommend this team for exceptional, friendly, personal care of our beloved Porsches. More