Porsche Plano
Plano, TX
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He went above and beyond in making sure my car was available,clean when i picked it up and ready for my traveling plans i had.He assited me with my concerns and gave me all the answers i needed before available,clean when i picked it up and ready for my traveling plans i had.He assited me with my concerns and gave me all the answers i needed before and after delivery. More
From his actions, it was apparent that Mark was there to be helpful, rather than to sell a car. More important than his knowledge was his humility in admitting when a question was beyond his knowledge & hi be helpful, rather than to sell a car. More important than his knowledge was his humility in admitting when a question was beyond his knowledge & his effort to have it answered correctly by someone else. When we had questions about the Maserati I eventually bought, he drove us the service dept of a sister dealer to have it checked out. I came in w/ financing from an alternative source that I had spent significant time researching & Mark found us a better interest rate after only 20 minutes. Maybe the best part is that I NEVER felt that Mark was haggling, pushing or manipulating the process. He is down-to-earth & easy to talk to. We walked in around noon on 12/31 & drove a car off the lot before closing time. I could not have been more pleased. More
Great team of people. Excellent service and treatment. Great team of people. Excellent service and treatment. Mark is great to work with; very knowledgable and personable. Have used this dealership for Great team of people. Excellent service and treatment. Mark is great to work with; very knowledgable and personable. Have used this dealership for over 10 years and wouldn't go anywhere else More
Mark is very proactive in knowing that car really well including the " high tech equipmen" and taking the time to review with the potential buyer. He has sent me numerous emails letting me know what car h including the " high tech equipmen" and taking the time to review with the potential buyer. He has sent me numerous emails letting me know what car has come in for me to look at. I have had three 911 cabriolet starting in 1987 and thought I drive a BMW 550 right now he understands I am a potential customer and treats me with out most respect without putting any pressure on me. More
Tracy is a knowledgable salesperson who consistently has earned my respect as my "go-to" Porsche sales guy. He goes out of his way to work with me to be sure I am satisfied with the deal. He always follow earned my respect as my "go-to" Porsche sales guy. He goes out of his way to work with me to be sure I am satisfied with the deal. He always follows up to be sure there aare no problems after the sale. More
Tracy was great. He was very Knowledgeable and paid additional attention even once the sale was done! I would definately return for my next purchase and recommend hinm to my friends. Thanks Tracy additional attention even once the sale was done! I would definately return for my next purchase and recommend hinm to my friends. Thanks Tracy More
Tracy Raby and the sales manager team was absolutely outstanding on making a deal with me. One of the most best experiences I've had purchasing a new vehicle. I would highly recommend them to friends an outstanding on making a deal with me. One of the most best experiences I've had purchasing a new vehicle. I would highly recommend them to friends and family More
John Gladwell is simply the best Porsche tech in the DFW metroplex. The service department has been helpful and prompt in ordering and installing specialty parts. metroplex. The service department has been helpful and prompt in ordering and installing specialty parts. More
Although in the end I didn't end up buying a car, if the bonus fairies had been kinder I can't imagine I wouldn't have walked away with the Auburn Cayenne... or rather, drove. Mark was very knowledgable an bonus fairies had been kinder I can't imagine I wouldn't have walked away with the Auburn Cayenne... or rather, drove. Mark was very knowledgable and nice... but not in a creepy way... and spent quite a bit of time showing me the car, test driving, and building out a car to my specifications. He also followed up regularly... but again, not in the typical pushy car salesman way I have experienced at other dealers. I am happy - and confident - to recommend Mark and the Boardwalk dealership to anyone looking to purchase their first, or next Porsche! More
I first met Owen Scales back in October when I had initially considered purchasing a car. After a three hour meeting I changed my mind about buying one that day, but he remained patient, friendly, and initially considered purchasing a car. After a three hour meeting I changed my mind about buying one that day, but he remained patient, friendly, and considerate. On my last visit, I had the pleasure of working with Owen again and these same traits of patience, friendliness, and consideration are what led me to make a purchase! Suzanne Andries made the entire financing process a breeze. She found the best interest rate for us and took care to answer every question and explain every detail. Owen Ford greeted us and made sure our experience was enjoyable from beginning to end. One of the main reasons I am enjoying my new car so much is because of the quality of customer service I received. At each stage of this process, our expectations were exceeded by the exceptional level of service! More