Porsche Plano
Plano, TX
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I have been a customer of Boardwalk Porsche for greater than 5 years. The customer service I receive from Jeremy Boulet is always exceptional but today he even exceeded that. One of the local car washes-"C than 5 years. The customer service I receive from Jeremy Boulet is always exceptional but today he even exceeded that. One of the local car washes-"Car Spa" had broken the cap off the rear windshield wiper assembly. What should have taken 15 minutes to repair took longer than 2 and 1/2 hours and the technicians took the entire inside of the hatchback door off, (had even broken the windshield wiper) to do the simple repair. When I contacted Jeremy and told him of my frustration and predicament, and asked if I could bring my car in right away, he of course said yes. He was waiting for me upon my arrival, took my car right back and had the service done immediately. I was out of the Porsche dealership in 20 min. This is why my next car will be from this dealership, because of caring, and knowledgeable service advisers like Jeremy Boulet!!!! More
Car was in beautiful shape and David made the transaction very professional in every way. The only thing I would change is this survey and it's request to have a minimum of 25 words. very professional in every way. The only thing I would change is this survey and it's request to have a minimum of 25 words. More
My best car purchase experience ever! Mark Laurenzi is very knowledgeable and so patient. He never pushed for the sale and always made sure I was happy with every step of the process. I walked in to look very knowledgeable and so patient. He never pushed for the sale and always made sure I was happy with every step of the process. I walked in to look for a 2012 model but he noticed that the 2013 model was coming out with the same price. He managed to order a newer model with discounted price of 2012 model. The delivery process was very smooth and quick. He already got paper work ready and spent most of the time showing me the features of the new vehicle. You just feel like to walk into that dealership no matter you are buying or not. I will look for his help next time when I shop again. More
Jeff epitomizes the sales professional. He was direct, kind, thoughtful and willing to listen and then act to serve the customer. This was a very enjoyable buying experience and I hope to work with him a kind, thoughtful and willing to listen and then act to serve the customer. This was a very enjoyable buying experience and I hope to work with him again in the future! More
Great experience with Chris and Owen! Both very Great experience with Chris and Owen! Both very professional. Quick, easy transaction. Love my new 911 and appreciate the free hand washes. Parts a Great experience with Chris and Owen! Both very professional. Quick, easy transaction. Love my new 911 and appreciate the free hand washes. Parts and service guys also very helpful and easy to deal with. More
He was so friendly, answered all my questions, and help me a lot to chose the correct car for me. I was so lucky to meet him there. Thank you, I really appreciate his patience and all his help. me a lot to chose the correct car for me. I was so lucky to meet him there. Thank you, I really appreciate his patience and all his help. More
Logan was very knowledgable, professioanl and able to provide my family with the cars that fit our needs and budget. The transactions went smoothly and painless. provide my family with the cars that fit our needs and budget. The transactions went smoothly and painless. More
Great buying experience, working with Boardwalk personnel was fantastic, especillay with Chris, he was always willing to answer any question and help to get the deal go though. was fantastic, especillay with Chris, he was always willing to answer any question and help to get the deal go though. More
My wife and I came to Dallas specifically to find a Cadillac CTS. I had seen the car we eventually purchased on Autotrader, and "chatted" with Logan Bains on the internet regarding the car's availabil Cadillac CTS. I had seen the car we eventually purchased on Autotrader, and "chatted" with Logan Bains on the internet regarding the car's availability. When we drove to Dallas from Oklahoma City, Logan met us and we drove the vehicle. After looking at other cars at Cadillac dealerships, we returned to Boardwalk. The car was properly detailed and immaculate. The purchase process went smoothly, and we returned 2 days later to pick up the car. It was ready, fueled and tagged. My wife and I are very pleased with the service at Boardwalk. Everyone was very friendly, even though we were buying a used Caddy, and not a new Porsche! I would recommend Boardwalk to anyone in the market for a new Porsche, or other fine vehicle on their lot. More
I gave Boardwalk Porsche a 5 star rating b/c I truly believe they provided my husband and I with exceptional service from beginning to end. We purchased a used BMW X5 at Boardwalk Porsche, and the indiv believe they provided my husband and I with exceptional service from beginning to end. We purchased a used BMW X5 at Boardwalk Porsche, and the individuals who helped us did a great job (especially since it wasn't even their brand) in providing us with all the information we needed to make the purchase. The finance manager, Suzanne Andries, was very plesant to work with and very professional as well. Chris Williamson was our main contact at Boardwalk Porsche and was helpful throughout the entire process. Not once did I question if we had a great person to help guide us through the experience. I would recommend him to my friends, family and anyone else looking to buy a luxury vehicle. More