Porsche Plano

Just took delivery of, at least, our fourth car from Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, kn Porsche Plano. We always work with Mark Laurenzi and, as always, had an excellent experience. Mark is always available by phone, text and email, knows the cars inside/out, keeps track of the expected delivery date and where the car is in the build process (or on the boat) and is a true pleasure to work with. Five stars/highly recommend! More

While this dealer has not been a 5 stars for service all the times (inconsistency and poor communication) for sales I wish I could give 6 stars to Mark Laurenzi. I purchased 3 cars from him (911 4S, Cayen the times (inconsistency and poor communication) for sales I wish I could give 6 stars to Mark Laurenzi. I purchased 3 cars from him (911 4S, Cayenne Diesel and Cayenne Turbo) with more than full satisfaction. I am hoping now to buy a fourth one if I can get hold of a 911 GT3RS! Besides being a true gentleman Mark is competent, flexible, truly customer service oriented and a true ambassador for this brand. Mark is the reference point for anything that has to do with Porsche in my family! As I said still working with him for my next Porsche and I am no reason to look anywhere else when working with Mark. More

Having purchased several cars from Mark Laurenzi over the years I can’t say enough about how easy it is to work with Mark. Great service from start to finish and always very responsive to our needs. I highly years I can’t say enough about how easy it is to work with Mark. Great service from start to finish and always very responsive to our needs. I highly recommend Porsche Plano and Mark Laurenzi. More

I have been doing business with Mark Laurenzi at Porsche Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work wit Plano for 5 years, and I have purchased 2 cars from him. Mark is the consummate professional - expert knowledge of Porsche and a pleasure to work with. More

Thank you Porsche Plano for delivering my Cayenne as promised. Great overall service especially from Mark Laurenzi. Highly recommended. promised. Great overall service especially from Mark Laurenzi. Highly recommended. More

I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership. More

Mark Laurenzi is the best sales person we've ever worked with. We've purchased at least 15 cars from him. He is extremely knowledgeable and really goes to bat for you. You cannot go wrong working with Mark! with. We've purchased at least 15 cars from him. He is extremely knowledgeable and really goes to bat for you. You cannot go wrong working with Mark! More

I want to thank and recommend using Mark Laurenzi of Auto Nation Plano (formerly Porsche Plano) as a new car representative. I have been using Mark for all my purchases for probably a decade now. Important t Nation Plano (formerly Porsche Plano) as a new car representative. I have been using Mark for all my purchases for probably a decade now. Important to note the he still assists me with any service needs and makes a point to approach and visit with me each time I am in the building. Thank you Mark More

The worst Customer Service I have seen. No call backs when you are checking on your car. Service for my car was horrible they kept my car for 14 days. I brought it in for Engine Fault. No call backs when you are checking on your car. Service for my car was horrible they kept my car for 14 days. I brought it in for Engine Fault. Once I picked my car up on the 14th day, on the way home I get another message on the dashboard low on oil. My car is a 2022 with 3000 miles. For sure I changed dealerships. If you are thinking about taking your car to Porsche Plano don’t. Run!!!!! More

This review is for the service dept. DO NOT DEAL WITH THESE PEOPLE!!!! I have an 18 panamera on lease w 24k miles. we bought tires from discount because the price at the dealership is insane. Discount THESE PEOPLE!!!! I have an 18 panamera on lease w 24k miles. we bought tires from discount because the price at the dealership is insane. Discount found some unusual disfiguring to the drum of one wheel. took video and went to porsche to see what they thought and if we could drive the car. they looked at the video and immediatly blamed us for damaging the wheel. imagine a bubbling in concentric distances around the wheel. I said I didnt hit anything but i brought the car to them to look at it. Upon inspection they said it was clearly our fault. Im doubting that but will have it further inspected. the real rub is that they tried to charge me 3300 for a new wheel and TPMS when i found the same wheel from several other dealerships for half or less than that. When i talked to the mechanic about the wheel and I said i thought the metal on the wheel is likely thinner than spec and was stressed he said no if the aluminum had been thinner, then it would be porous and leak air. I aske dif he was an engineer or had ever seen anything like this. both responses were no. These folks are dishonest and care 0 about their customers! More