Porsche Plano

Mark Laurenzi is the best sales person we've ever worked with. We've purchased at least 15 cars from him. He is extremely knowledgeable and really goes to bat for you. You cannot go wrong working with Mark! with. We've purchased at least 15 cars from him. He is extremely knowledgeable and really goes to bat for you. You cannot go wrong working with Mark! More

I want to thank and recommend using Mark Laurenzi of Auto Nation Plano (formerly Porsche Plano) as a new car representative. I have been using Mark for all my purchases for probably a decade now. Important t Nation Plano (formerly Porsche Plano) as a new car representative. I have been using Mark for all my purchases for probably a decade now. Important to note the he still assists me with any service needs and makes a point to approach and visit with me each time I am in the building. Thank you Mark More

The worst Customer Service I have seen. No call backs when you are checking on your car. Service for my car was horrible they kept my car for 14 days. I brought it in for Engine Fault. No call backs when you are checking on your car. Service for my car was horrible they kept my car for 14 days. I brought it in for Engine Fault. Once I picked my car up on the 14th day, on the way home I get another message on the dashboard low on oil. My car is a 2022 with 3000 miles. For sure I changed dealerships. If you are thinking about taking your car to Porsche Plano don’t. Run!!!!! More

This review is for the service dept. DO NOT DEAL WITH THESE PEOPLE!!!! I have an 18 panamera on lease w 24k miles. we bought tires from discount because the price at the dealership is insane. Discount THESE PEOPLE!!!! I have an 18 panamera on lease w 24k miles. we bought tires from discount because the price at the dealership is insane. Discount found some unusual disfiguring to the drum of one wheel. took video and went to porsche to see what they thought and if we could drive the car. they looked at the video and immediatly blamed us for damaging the wheel. imagine a bubbling in concentric distances around the wheel. I said I didnt hit anything but i brought the car to them to look at it. Upon inspection they said it was clearly our fault. Im doubting that but will have it further inspected. the real rub is that they tried to charge me 3300 for a new wheel and TPMS when i found the same wheel from several other dealerships for half or less than that. When i talked to the mechanic about the wheel and I said i thought the metal on the wheel is likely thinner than spec and was stressed he said no if the aluminum had been thinner, then it would be porous and leak air. I aske dif he was an engineer or had ever seen anything like this. both responses were no. These folks are dishonest and care 0 about their customers! More

Criminal ripoff I own a 1987 Porsche 930S, factory orange, 3000 miles. Because it is not driven much, the ethanol in gasoline ate through the rubber fuel-line. So, I I own a 1987 Porsche 930S, factory orange, 3000 miles. Because it is not driven much, the ethanol in gasoline ate through the rubber fuel-line. So, I trailered the car in to this so-called dealer. The so-called service mgr told me that it was a $15,000 repair. I asked why so much? ...he replied “it’s a classic” I had it put back on the trailer and sent it to Ft Worth Porsche. They did the repair for $2000, and I had to spend $700 on trailering fees. These pathetic people are criminals! More

Great Buying Experience We recently purchased a Cayenne Diesel from Porsche Plano and were pleasantly surprised at the knowledge, attention, and helpfulness from the dealersh We recently purchased a Cayenne Diesel from Porsche Plano and were pleasantly surprised at the knowledge, attention, and helpfulness from the dealership. All questions were answered, the CPO car was flawless, and we were in and out within a few hours. I'd gladly use this dealership in the future! More

Used car purchase and service following We recently bought a used 2015 Mercedes cla250 for our daughter. After we picked up the car we noticed the front end was shaking while braking We con We recently bought a used 2015 Mercedes cla250 for our daughter. After we picked up the car we noticed the front end was shaking while braking We contacted Christopher Allen or salesman. We brought the car back and they fixed the problem by replacing the rotors,brake pads and sensors. Mike the GM of the dealership came out and personally thanked us and Becky who’s over the service manger and Fred are mechanic were all very friendly and went out of their way to make our visit as pleasant as possible.. they even gave us a loaner so we could go eat lunch. Would definitely recommend this dealership and we’ll be going back for the next vehicle we need!! More

Wonderful service I leased a 2018 Macan from Porsche Plano early last year. It was a smooth and pleasant process. All of the employees I worked with through the transac I leased a 2018 Macan from Porsche Plano early last year. It was a smooth and pleasant process. All of the employees I worked with through the transaction were kind, professional, and helpful. I have had my Macan serviced several times since then and have been impressed by the efficiency of the service department. I couldn't recommend this dealership more! More

Dishonest trade practices They lie and dont back up their promises. This dealership will do anything to sell you car. Managers don’t return phone calls. Deceptive Trade Practic They lie and dont back up their promises. This dealership will do anything to sell you car. Managers don’t return phone calls. Deceptive Trade Practices More

Rip-off with a smile I have a 1987 930 S, factory orange, with only 3000+ miles, because it’s in storage, the ethanol eats through the fuel lines, this so-called dealershi I have a 1987 930 S, factory orange, with only 3000+ miles, because it’s in storage, the ethanol eats through the fuel lines, this so-called dealership quoted me $12,000 just for fuel lines, I asked the so-called service manager why he said “because it’s a classic” I then had it trailered to Ft Worth and had the work done for $2,000 More