Porsche Plano

I have never received such poor service from a dealer, especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could especially one from whom I bought a $100,000+ car . The first time we brought it in for issues, we did not get a loaner car and the dealership could not perform service because they had to wait (FOR MONTHS) for parts - for a defective dashboard issue. Also, they could not at that visit or a subsequent visit, diagnose the cause of a noise , accompanied by lower power, that sounds like piston rings floating. I took the car in several months later for another problem when two splash guards under the car came unattached in a rain puddle. The dealership fixed the problem with the dashboard, because parts were finally available, but they couldn't fix the splashguards, because AGAIN the parts were not available. This time we got a loaner car. The dealership just reattached one damaged splashguard and left the other off, stating that it wasn't important. Still waiting for parts. If the spashguard was unnecessary than why was the car built with it? I think service has gone downhill since Auto Nation purchased the dealership. It has no business owning the dealership for a premium brand. Someone is doing a terrible job managing supply chain issues. More

Mark at Porsche Plano was top notch! This is my first course purchase, and I could not be happier with that level of service and friendly Ness at the dealership. I would highly recommend This is my first course purchase, and I could not be happier with that level of service and friendly Ness at the dealership. I would highly recommend not only Mark, but the dealership to anyone I know. More

We had an excellent experience with Porsche Plano. Scott Reynolds and Tony Dang made it easy through the whole process. Scott helped us narrow the list of cars we wanted to see, worked with us looking Scott Reynolds and Tony Dang made it easy through the whole process. Scott helped us narrow the list of cars we wanted to see, worked with us looking at our options and Tony took us through the final finance process. Who knew parting with that much money could be pleasant?! Before we left Scott walked us through the dashboard settings and gave us his contact info for future questions. Overall we were very pleased with the service we received and I love my new Macan! More

Everthing was great was very pleased will allways use plano Porsche for any service thank you. plano Porsche for any service thank you. More

Mark was an amazing salesman. Complete experience was perfect. No high pressure sales. Great pricing and felt like #1 when I showed up to get the car. It was inside the dealership Complete experience was perfect. No high pressure sales. Great pricing and felt like #1 when I showed up to get the car. It was inside the dealership showroom. Very high class! More

It was a great experience with very knowledgeable and helpful staff. I would highly recommend! helpful staff. I would highly recommend! More

They missed to complete state inspection even though I asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! asked Porsche Plano about the job multiple times. Very disappointing because I had to wait long when I was told to pick up my car. Non sense! More

1 year maintenance. Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with Everything went as smoothly as possible. However, it took 2 weeks to get an appointment with a loaner, though, which is longer than I'm used to with my past Mercedes. More

Mark Laurenzi is extremely knowledgeable. He is a real car guy, not a former roofing salesman, etc. The best I know; I bought 11 cars from him so far and will likely buy another two shortly. He is a real car guy, not a former roofing salesman, etc. The best I know; I bought 11 cars from him so far and will likely buy another two shortly. NO dealership is perfect; Mark makes the experience worthwhile I have no hesitation in recommending him. More

Great service as always. Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track Been going there for ten years. Tim takes care of the paper work and John does the work on the car perfectly every time. My GT4 lives at the track so it takes above and beyond service to keep it running in top condition. More