Porsche Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I bought a certified low milage 9114S. I looked at the work order and certification process appeared to be very complete. But after leaving (I am from out of town) I started to discover t I looked at the work order and certification process appeared to be very complete. But after leaving (I am from out of town) I started to discover things that should have been addressed, one example is the seat backs would not move so the back seat was not accessible. The dash started to rattle. There are other issues so I would be very cautious in dealing with these people More
Porsche Plano is my go to place for sales and service on Posche. Always attentive service. They remember you. The sales a number of yrs back has had us coming back. Then the service in the service dept. is Posche. Always attentive service. They remember you. The sales a number of yrs back has had us coming back. Then the service in the service dept. is easy appointments, drop off, back when promised. Patrick Arnold in service is one of the best! Jorge in sales knows how to sell vehicle and with out any pressure, just service oriented. More
Great service department. Manny is very helpful and does a great job communicating and explaining the service needed. Very friendly dealership. Manny is very helpful and does a great job communicating and explaining the service needed. Very friendly dealership. More
I just bought my first Porsche from Porsche Plano. My salesman, Mark Laurenzi, got an allocation for a GTS 4.0 and we made a custom order. Mark was extremely patient with the endless questions and cha My salesman, Mark Laurenzi, got an allocation for a GTS 4.0 and we made a custom order. Mark was extremely patient with the endless questions and changes that I inundated him with on almost a daily basis. Couldn't be happier with the car and the experience that I had with the dealership. Mark was on vacation on my delivery day, but Chris Ramos took great care of me in his absence. Looking forward to my next purchase from them. More
I bought a used Mercedes GLE 350 from Porsche Plano. It was advertised as fixed-price, in keeping with the AutoNation policy, so there was no confusion there. There were no hidden fees or add-ons, jus It was advertised as fixed-price, in keeping with the AutoNation policy, so there was no confusion there. There were no hidden fees or add-ons, just the expected tax, title and registration cost. Extended warranties were offered, but no hard sell. The salesman, Chris Ramos, was well-informed and easy to deal with. I paid cash for the SUV, and he agreed to deliver it. All very smooth and easy. A problem emerged very quickly, though - the battery was bad, and went dead after a day. This was not covered under the 4-month warranty that came with the vehicle - but I felt as a defect present at delivery, it should be repaired. (Not a simple task, as the passenger seat must be removed for battery access.) I expected an argument on this - but I was very pleased when Porsche Plano agreed to replace the battery, and provide a loaner car while it was done. It's now done, and the issue is resolved. This is the sort of customer focus expected of a top-tier dealer. Kudos to them and Chris Ramos in particular for excellent service. More