Porsche Orlando

Professional. Courteous. Fair price. Delivery on time. Cleber was great and very helpful. Second great experience. Courteous. Fair price. Delivery on time. Cleber was great and very helpful. Second great experience. More

Porsche Orlando has an amazing knowledgeable staff. If you are looking for first class service with a personable friendly experience you will receive it from the moment you walk in the door. If you are looking for first class service with a personable friendly experience you will receive it from the moment you walk in the door. More

The service at this dealership was fantastic and Aaron did an amazing job ensuring that I was taken care of! did an amazing job ensuring that I was taken care of! More

My wife brought her vehicle in because the engine was making horrible sound and misfiring. "Luckily" for her, this Porsche dealership was only 10 min away. They were able to take her car immediately th making horrible sound and misfiring. "Luckily" for her, this Porsche dealership was only 10 min away. They were able to take her car immediately that afternoon, which was great. Her car has 30k miles on it and is still under warranty. The first diagnosis we were told by Aaron was that the spark plugs were improperly installed. She just had them recently replaced at another Porsche dealership. We got a video sent to us showing us a "damaged" spark plug. The spark plugs were replaced and the test showed that there were still misfires. The next step was to pressure test and replace the injector. There were misfires on 1, 3, 5 and 6. Aaron told us that they needed to have the injectors shipped, so we waited for them to arrive. However, in the video sent, Jonathan, the tech says they had 1 injector in stock, so they only replaced 1 and then tested. This is not the same as what Aaron told us. After the test, there were still misfires and now there was "dark oil" in the cylinders and on the spark plugs. These were not present when the car was brought in nor were they present in Jonathan's first video. We were told that another pressure test had to be performed and they were still trying to figure out what is going on. Finally, we got a call from Aaron telling us that they've been in touch with "Germany" throughout the entire process. That was one reason he mentioned was causing this process to take so long. "Germany" told them to test the gas and it turns out it was contaminated. However, in Jonathan's video, he mentions that he and his foreman, at the last minute, they both decided to check to see if the fuel was the problem. Again, not the same as what Aaron told us. Aaron told us that we would need to replace all the injectors, new spark plugs, the engine would need to be removed, the gas tank removed and cleaned as part of removing and replacing the fuel. He gave us a verbal quote of $7k to do this. I contested that it is more simple to remove to fuel than what he described and new injectors were not necessary. He said, even if the injectors did not need to be replace, the engine would need to be removed since the only way to get gas out of the gas tank was to remove the entire gas tank. I contested that the gas tank is in the front of the vehicle and it did not need to be removed and the fuel line could be removed and gas drained out from there instead of removing the entire gas tank. We waited over a week for the fuel to be removed. Aaron told us that they need a barrel to dispose of the fuel and they were waiting for their private provider to deliver it. So, the vehicle sat there without being worked on for a week. Once the barrel arrived, it took an additional two days before the new fuel could be placed and the vehicle could be tested. Aaron could not give us a reason for this delay. No new injectors were installed. We were told the vehicle passed the test and we could pick up the vehicle. At no time were we given a written estimate and I ended up asking for it. Part of the approx $5k estimate showed a single line item for removing the fuel and 12 hours of labor. I asked Aaron to give me the breakdown for the 12 hours of labor and he wrote a description of work that does not add up to 12 hours of work. He also insisted that the fuel tank had to be removed and the inside of it cleaned. We were also charged for 22 spark plugs, which I have no idea how they came up with that number. The cost should have been much less since 6 fuel injectors is approx $2k, not including labor. All in all, the vehicle was in their shop 3 weeks and 2 days, when it should not have been that long. No written estimate though he claims to have spoken to my wife about a secondary estimate, which is untrue. Aaron is a very polite person, but with all the inconsistencies, he cannot be trusted. More

Fantastic experience my wife and I had with our first Porsche purchase. Our salesperson Justice answered all our questions; and when we arrived at the dealership we were treated like family from everyone Porsche purchase. Our salesperson Justice answered all our questions; and when we arrived at the dealership we were treated like family from everyone. Would recommend Orlando Porsche to anyone. Thanks again!!! More

My service advisor Drake was great as usual. He kept me informed though the appointment and I was out of there in short order He kept me informed though the appointment and I was out of there in short order More

The most pleasant car purchase I have ever made ,all of the people at this dealership treated us very kindly, very professionally like we were their only customers quite frankly, our sales person.Terese w the people at this dealership treated us very kindly, very professionally like we were their only customers quite frankly, our sales person.Terese was especially awesome. They actually d Delivered our vehicle to the Orlando airport 85 miles away when we flew in. Who does that? Totally incredible buying experience. More

Service on my 911 was really fast and professional great job and thank you for the service you gave job and thank you for the service you gave More

Our experience at the Porsche Orlando Dealership was easy and painless. Thank you to the entire team. and painless. Thank you to the entire team. More

Bought a porsche certified 911 carrera, mirror cap is faded, bunch of numerous swirl marks all over the entire body, a/c button does not work, missing 2nd key, again this is a a porsche certified 911 not faded, bunch of numerous swirl marks all over the entire body, a/c button does not work, missing 2nd key, again this is a a porsche certified 911 not just random used porsche, i spend $2250 to have the whole car paint correction and ceramic coated by a professional detail shop, orlando porsche dealer should have caught this paint defected and fixed that before selling it, i bought the car at night time so i didn’t realize that until next day under the sun More