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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
719 Reviews
Call Service Center (708) 364-2400

719 Reviews of Joe Rizza Porsche - Service Center

Sort by
December 27, 2022

Came by and picked my car up dropped it off washed and did everything perfect More

by DPWATSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
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Dec 28, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

Helpful
December 20, 2022

Very compassionate, and time consideration of others time. Very explicit of the work to be done . More

by ROBLNN20002002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
December 13, 2022

Porsche Orland Park always does an excellent job. They’re the only shop that services my Panamera. More

by Cmm1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Dec 14, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as a valued customer for many years to come!

Helpful
December 10, 2022

Excellent customer service, and attention to detail. High level of personal attention. I would recommend this dealer. More

by MKLUCHENEK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
December 08, 2022

Christopher and customer service is outstanding There’s never a time that I bring one of my two cars in for service that he doesn’t take very good care of me More

by ljones26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Dec 09, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that Christopher and our crew were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

Dec 09, 2022 -

ljones26 responded

Rizza Porsche has been outstanding with providing service for my multiple Porsches. I’ve own over the years.. The customer service teams currently at Rizzo has provided timely and quality service, I am forever a customer at Joe Rizza Porsche

Helpful
December 07, 2022

The Cayenne was picked up at my house by Bob. Chris Swist took care of the service to swap out my summer/winter tire/wheel sets and the required recall service. Car was returned to my house the n More

by NickV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Nick, Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

Helpful
December 06, 2022

Probably the best car buying experience I have had. I mainly worked with Bob who was fantastic, but everyone else was very professional as well. I would recommend them to anyone in the market for a por More

by J.SCHENKELBERG
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 29, 2022

Chris and team were very helpful with the recall service! . Thank you! Word word word More

by MARCSWENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Marc, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 29, 2022

Service performed in timely manner and completed within one hour while I waited. EXCELLENT job. More

by RONPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 30, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ron, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 23, 2022

I LOVE that they washed and vacuumed my car. But sitting there for four hours to get an oil change was torture. More

by Bestmomever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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