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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
757 Reviews
Call Service Center (708) 364-2400

757 Reviews of Joe Rizza Porsche - Service Center

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September 24, 2023

Service Manager Chris was absolutely fantastic. He diagnosed the issues with my vehicle before we had tech look at it and he found the part needed was still under warranty, which saved me $$. More

by KEITHDEAN3862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

September 17, 2023

Everyone make me feel like Family! It's awesome Bob, Frank, Chris, Tim.. from the sales men to the Service men... even the Owner... are all very welcoming... THEY ALL DESRVE THE PRAISE More

by VGOOD2U
Recommend Dealer
Yes
Employees Worked With
CHRIS & THE ENTIRE RIZZA FAMILY IS AWESOME
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Sep 17, 2023 -

VGOOD2U responded

You all are AWESOME.. I'M GRATEFUL TO BE A MEMBER OF THE JOE RIZZA PORSCHE FAMILY!! I ALWAYS LEAVE SATISFIED & WITH A SMILE

Sep 18, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2023

Great service as always. Transparent and responsive in the service. Provided updates along the way and delivered car as expected. More

by ISSAR07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norb- always great!
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Sep 18, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2023

Very kind and professional would want to return without hesitation thank you very much Porsche More

by ltekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2023

Frank and Chris are professional in their jobs. I am very satisfied with their responses to my concerns. More

by ALBERTC18
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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Sep 13, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2023

I definitely had a great experience working with Porsche of Orland Park and I won’t hesitate to recommend them to my friends and family More

by DAMIENWPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Damien, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 07, 2023 -

DAMIENWPARKER responded

No, thank you because everyone at Porsche Of Orland Park has really set the standard of what customer service supposed to feel like. Thank you to everyone over at Porsche of Orland Park. Keep up the great work it’s not going unnoticed

September 06, 2023

Great service staff very friendly environment they go above and beyond to keep customers happy More

by Ziggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Sep 07, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2023

Great service manager John and great servicer writer Tim where amazing to work with , great experience More

by TKC007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Aug 17, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2023

As always, excellence, user friendly with knowledgeable service with great people that care about my cars as much as I do!🙌 More

by Greg Warda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Aug 15, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

Service was prompt and I appreciated that I was told some of what I thought was needed as part of an annual service check wasn’t yet necessary based on mileage. More

by LCLAURINAITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Aug 11, 2023 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

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