Joe Rizza Porsche - Service Center

Went above and beyond. I had my car towed to this establishment, which is more than an hour away, and 8:30 the next evening they delivered a loaner car . They kept me inform I had my car towed to this establishment, which is more than an hour away, and 8:30 the next evening they delivered a loaner car . They kept me informed during the week long process and had my car delivered back to me , nice . More

Outstanding customer service From the dealing directly and working with the insurance company to just in general outstanding customer service John Kitzmiller went above and beyond From the dealing directly and working with the insurance company to just in general outstanding customer service John Kitzmiller went above and beyond. I could not be more pleased with the outcome of a negative insurance experience thanks to Mr. Kitzmiller personally and directly handling the situation. My car looks new again. Was most definitely worth the extra miles to go to this dealership. Thanks again! More

Emergency problem resolved. Joh Kitzmiller, the service manager was able get me in on a Monday within 45 minutes of my call. I can't expect every time but I am very thankful. Joh Kitzmiller, the service manager was able get me in on a Monday within 45 minutes of my call. I can't expect every time but I am very thankful. More

most unprofessional dealer and disgrace to Porsche name John should not be in service. He is rude, impatient and gives you the impression he doesn't like himself, his job, other people, especially if you're John should not be in service. He is rude, impatient and gives you the impression he doesn't like himself, his job, other people, especially if you're a minority. You ever felt discriminated?You ever felt someone having utter contempt for being in their presence? This is how JOHN made me feel. he is even worse over the phone if you ask him questions, he will hang up on you!! Porsche needs to stay away from doing business with this dealership/ More

Excellent Service The service was excellent. They gave me updates on my car. Gave a loaner and dropped and picked up the car. Very responsive and helpful The service was excellent. They gave me updates on my car. Gave a loaner and dropped and picked up the car. Very responsive and helpful More

Service Everyone was very helpful even asking if I wanted coffee very nice lounge area helpful in showing me completed work helpful in showing me different ca Everyone was very helpful even asking if I wanted coffee very nice lounge area helpful in showing me completed work helpful in showing me different cars while I was waiting More

Everything great Everything great. I needed nothing special just a replacement for a tire that had been flattened by a stone. John came out and had a look at it and or Everything great. I needed nothing special just a replacement for a tire that had been flattened by a stone. John came out and had a look at it and ordered a new tire. John called me when it came in and I waited just a time and it was replaced. More

Special Treatment I had my CPO car in for a system check and oil change. While doing the service they found a leaking water pump and replaced it under warranty. The c I had my CPO car in for a system check and oil change. While doing the service they found a leaking water pump and replaced it under warranty. The car came back REALLY clean - more than just a run through the car wash. Working with John is like having a private mechanic - he treats me like my car is the most important thing on his schedule. More

Great Service Great service, very professional and A+ work. At the end I received my car very clean like nothing ever happened. Overall I've been happy with the ser Great service, very professional and A+ work. At the end I received my car very clean like nothing ever happened. Overall I've been happy with the service, so I definitely recommend it. Thank you John and Bob! More

rizzilou John took of what ever needed to be done for my car, and everything is perfect I am always satisfied when I have to bring my car in John is a pleasur John took of what ever needed to be done for my car, and everything is perfect I am always satisfied when I have to bring my car in John is a pleasure to work with More