Back

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
757 Reviews

757 Reviews of Joe Rizza Porsche - Service Center

Sort by
November 09, 2018

Emergency problem resolved. Joh Kitzmiller, the service manager was able get me in on a Monday within 45 minutes of my call. I can't expect every time but I am very thankful. More

by 3HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 12, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your feedback. I am happy John provided you efficient service. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

most unprofessional dealer and disgrace to Porsche name John should not be in service. He is rude, impatient and gives you the impression he doesn't like himself, his job, other people, especially if you're More

by honest abe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Nov 16, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.

October 26, 2018

Excellent Service The service was excellent. They gave me updates on my car. Gave a loaner and dropped and picked up the car. Very responsive and helpful More

by SADAFELAHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 29, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

October 09, 2018

Service Everyone was very helpful even asking if I wanted coffee very nice lounge area helpful in showing me completed work helpful in showing me different ca More

by RAYADIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 11, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Everything great Everything great. I needed nothing special just a replacement for a tire that had been flattened by a stone. John came out and had a look at it and or More

by EVERGREENACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 04, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you for taking the time to leave our dealership this great review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

October 02, 2018

Special Treatment I had my CPO car in for a system check and oil change. While doing the service they found a leaking water pump and replaced it under warranty. The c More

by JOHN@JACKPOINT.US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 02, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great feedback! We are so happy to hear that you are pleased with the service you received from our dealership! John is a great asset and we're thankful to have him on our team. Please let us know if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 02, 2018

Great Service Great service, very professional and A+ work. At the end I received my car very clean like nothing ever happened. Overall I've been happy with the ser More

by Artur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, John Kitzmiller
Oct 03, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Artur and thanks for the great feedback! We're very happy that John and Bob were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

rizzilou John took of what ever needed to be done for my car, and everything is perfect I am always satisfied when I have to bring my car in John is a pleasur More

by RIZZILOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 02, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Rizzilou and thank you for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 27, 2018

Service was great John took care of my need. I took car in for oil change and tire repair. Tires were replaced and everything was fixed or serviced. Car was done on tim More

by WPAVLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 02, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

Oct 02, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this great review! We're excited to hear that John took care of you! He is a great asset and we appreciate all he does. Please feel free to contact us or stop by for a visit if you need any assistance. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

Basic repair under warranty Great guys , never had any problems regarding pick up or delivery. Bob Belcher is excellent. Very courteous and friendly staff . I have bought a lot o More

by PRANAV1053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Belcher, John Kitzmiller
Sep 27, 2018 -

Porsche Orland Park, A Joe Rizza Dealership responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, Rawan Altaher - raltaher@rizzacars.com