Joe Rizza Porsche - Service Center

great service love the new shop. lots of room in the lot, and within the building. Like to look at more cars inside and see what is new. tempting me to upgra love the new shop. lots of room in the lot, and within the building. Like to look at more cars inside and see what is new. tempting me to upgrade. More

I love their service department John is always amazing to deal with. He's consistently friendly, clearly explains what the service department will be doing, and what to plan for on John is always amazing to deal with. He's consistently friendly, clearly explains what the service department will be doing, and what to plan for on your next service visits. More

Hitch receiver installed Despite some initial confusion as to availability and cost of installing an OEM hitch assembly on my new Cayenne, Joe Rizza was able to get the parts, Despite some initial confusion as to availability and cost of installing an OEM hitch assembly on my new Cayenne, Joe Rizza was able to get the parts, installed the unit professionally, and did so at a very acceptable price. They were very accommodating in providing a loaner car for the week and delivered the finished vehicle to my home as clean as new. More

Service John Kitzmiller was responsive and helpful. My loaner ended up with a windscreen chip (unknown to me) and a crack given the weather in Chicago. John c John Kitzmiller was responsive and helpful. My loaner ended up with a windscreen chip (unknown to me) and a crack given the weather in Chicago. John called me and reached out to my insurance. My insurance covered the replacement. More

Service guy can show a little more interest in helping . Drivers (Lawrence and nord) are always great. They are very courteous and polite. I may have considered getting my service somewhere else if it wasn . Drivers (Lawrence and nord) are always great. They are very courteous and polite. I may have considered getting my service somewhere else if it wasn’t for those drivers. More

Service Excellent service with John’s knowledge and experience. Great customer wait area with refreshments,coffee,snacks.Loved the facilities,Thumbs up experi Excellent service with John’s knowledge and experience. Great customer wait area with refreshments,coffee,snacks.Loved the facilities,Thumbs up experience!Definitely would recommend to my colleagues. More

Cold Snap Service light came on starting in the cold last week. Brought it in the next morning still running a little rough. John Kitzmiller had the car in, d Service light came on starting in the cold last week. Brought it in the next morning still running a little rough. John Kitzmiller had the car in, diagnosed, and sorted in less than an hour at no cost with his knowledge of the cars. More

Service Great service, highly recommended. Always attentive and quick. I never had issues with the car or service. I would not go any where else ever. Great service, highly recommended. Always attentive and quick. I never had issues with the car or service. I would not go any where else ever. More

Prompt and exceptional service. Went in for a winter wheel swap and Chris did a great job explaining every detail. The staff are knowledgeable and helpful. New showroom is spacious a Went in for a winter wheel swap and Chris did a great job explaining every detail. The staff are knowledgeable and helpful. New showroom is spacious and I like the Porsche merchandise on display. More

Attentive to my needs Service engine soon light came on Was able to bring my vehicle in right away with a loaner available for me to drive while me vehicle was being servic Service engine soon light came on Was able to bring my vehicle in right away with a loaner available for me to drive while me vehicle was being serviced The new location is beautiful I’m glad that the service department is not shared space with Ford anymore More