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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
769 Reviews
Call Service Center (708) 364-2400

769 Reviews of Joe Rizza Porsche - Service Center

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April 04, 2024

Great service courteous on time car is working well car was washed and cleaned Thankyou More

by Byahattis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Mike McElree
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Apr 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

April 01, 2024

Tony was fantastic to deal with, made himself readily available and kept me well informed More

by SAMCORY
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Busuego
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Jul 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Sam, Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony. Please don't hesitate to let us know if we can be of further assistance.

March 21, 2024

Porsche Orland Park has always been very Professional. Service has listened to my concerns and worked to provide me with an exceptional service experience. More

by BUKARUU
Recommend Dealer
Yes
Employees Worked With
Tony Busuego is with whom I worked with. Again, all the highest marks for Tony. For my loaner vehicle I dealt with Rachel Davis, another very pleasant and friendly staff member. Thx
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Mar 21, 2024 -

BUKARUU responded

Service visits are never a pain. The staff at Porsche OP is top notch and takes time to listen. I believe Tony Busuego went above and beyond to troubleshoot my issue. All the highest marks!

Mar 22, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

March 18, 2024

Very detailed and attentive. Made u feel like you were wanted there. Highly recommend Joe Rizza More

by tony
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

March 17, 2024

Professional reasonable respectful I expected nothing less His communication skill explaining the the possible diagnosis were on point and the expected time of completion was reasonable More

by ltekh
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

February 15, 2024

I love the complimentary pick up and drop off. However , I had to ask for the tires to be balanced and they weren’t . I feel as a car wash is nice as well. More

by LETABAJRAKTARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 15, 2024

Always professional service with great customer service. Fixed right the first time and on-time. Mark is also the best as a Master Porsche Mechanic. More

by WRM- Arlington Heights
Recommend Dealer
Yes
Employees Worked With
Tony and John
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Feb 16, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

February 13, 2024

Helped in repair of Cayenne with Porsche corporate Coolant leak/ oil cooler repair per past warranty work More

by JAMIERHARRIS
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thornton
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Feb 14, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business, Jamie, and hope to see you again soon!

February 10, 2024

Staff are nice, friendly and courteous. ...however,After the work is done, The wait for the paper work was long. More

by NITZJOCKEY
Recommend Dealer
Yes
Employees Worked With
James Degnan
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Feb 10, 2024 -

NITZJOCKEY responded

See above

Feb 10, 2024 -

NITZJOCKEY responded

Stop

Feb 12, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

January 23, 2024

Tony services The process was easy professional and the vehicle pickup staff was same professional and timely. More

by ALGJR10
Recommend Dealer
Yes
Employees Worked With
5
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Jan 24, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

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