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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
731 Reviews

731 Reviews of Joe Rizza Porsche - Service Center

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February 28, 2019

Porsche Macan routine check. I would like to commend John Kitzmiller. He always makes me feel like a valued customer and shows a true interest in my car. The car was retuned to More

by SUSANLEEIRELAND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 28, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 27, 2019

EXEMPLAR CAR SERVICE Brought the car in for tire service. Simply put, the service John Kitzmiller and staff provided was top notch. They were courteous, timely and profess More

by MICHAEL.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 28, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Michael, we really appreciate you being so kind as to write this review about our dealership. We are extremely happy to hear John and the rest of our team provided you with top-notch service. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

great service love the new shop. lots of room in the lot, and within the building. Like to look at more cars inside and see what is new. tempting me to upgra More

by ILBRUNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 26, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your marvelous feedback, ILBRUNS. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

I love their service department John is always amazing to deal with. He's consistently friendly, clearly explains what the service department will be doing, and what to plan for on More

by JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 21, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Justin, we sincerely appreciate your amazing feedback. John is a valued member of the Porsche Orland Park team and we are happy that he is consistently friendly & amazing to deal with! We look forward to seeing you again in the future. Thank you! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Hitch receiver installed Despite some initial confusion as to availability and cost of installing an OEM hitch assembly on my new Cayenne, Joe Rizza was able to get the parts, More

by DGULLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Feb 21, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

DGULLANG, thank you for putting your trust in our service department. We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 12, 2019

Service John Kitzmiller was responsive and helpful. My loaner ended up with a windscreen chip (unknown to me) and a crack given the weather in Chicago. John c More

by SADAFELAHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 14, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

SADAFELAHI, thank you for reaching out to us and letting us know about your recent visit. We are elated to hear that John was responsive and helpful. We appreciate everything he does for our customers. We hope to see you again soon! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 08, 2019

Service guy can show a little more interest in helping . Drivers (Lawrence and nord) are always great. They are very courteous and polite. I may have considered getting my service somewhere else if it wasn More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 14, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

A, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 07, 2019

Service Excellent service with John’s knowledge and experience. Great customer wait area with refreshments,coffee,snacks.Loved the facilities,Thumbs up experi More

by rublis_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 14, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hi rublis_99 and thanks for the great feedback! We're very happy that John was there to give you the excellent customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 06, 2019

Cold Snap Service light came on starting in the cold last week. Brought it in the next morning still running a little rough. John Kitzmiller had the car in, d More

by Eric
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 07, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Eric, thank you so much for your review! We really appreciate your business and are so happy that John could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 04, 2019

Service Great service, highly recommended. Always attentive and quick. I never had issues with the car or service. I would not go any where else ever. More

by CALIK3720220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 05, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello CALIK3720220 and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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