Joe Rizza Porsche - Service Center

Superb!! John Kitzmiller (Porsche service advisor), does an exceptional job communicating the service process (time, cost, etc). Very polite and professional. John Kitzmiller (Porsche service advisor), does an exceptional job communicating the service process (time, cost, etc). Very polite and professional. A quality person and place. More

My experience with the service team. The service associate was a pleasure to deal with and took plenty of time to explain the inspection that was performed on my car, options and cost. He The service associate was a pleasure to deal with and took plenty of time to explain the inspection that was performed on my car, options and cost. He did a very good job. More

Friendly oil change experience! Just a quick note to say John and the Porsche Rizza team provided me exemplar service! I would recommend any make and model for service at this top no Just a quick note to say John and the Porsche Rizza team provided me exemplar service! I would recommend any make and model for service at this top notch dealer! More

"Excellent Service" Thank you Chris Swist for keeping in touch with me on everything they found that needed to be worked on. My 2001 Boxster drives and feels like it's br Thank you Chris Swist for keeping in touch with me on everything they found that needed to be worked on. My 2001 Boxster drives and feels like it's brand new I will definitely return for any other services that need to be done to my car. More

PROFESSIONAL SERVICE STAFF John Kitzmiller and staff (as always) provided exceptional service and continue to exemplify the Porsche standard for excellence. The technician that John Kitzmiller and staff (as always) provided exceptional service and continue to exemplify the Porsche standard for excellence. The technician that serviced the vehicle also took time to discuss the service and provided maintenance recommendations. The new building also is a nice addition. However, I would recommend adding a work station so customers can work while the car is serviced. The chairs at the coffee bar are a bit to low for the counter and the center table is not enough to support. Overall,. Well Done! Glad I returned. More

Great service Took my Boxster in for the annual oil change and my service advisor John Kitzmiller took good care of me as always. I purchased a new in dash aircondi Took my Boxster in for the annual oil change and my service advisor John Kitzmiller took good care of me as always. I purchased a new in dash airconditioning air filter beforehand and was unable to install it myself and John said they would do it for me which they did at no charge. The dealership has been moved to a new location about a mile up the same street, it is new and beautiful with an amazing service area. My car was well washed and much cleaner after the service. More

Service on Tire I had a good experience. The only thing I would note is when a customer calls in about their tire to be replaced, the person on the phone should infor I had a good experience. The only thing I would note is when a customer calls in about their tire to be replaced, the person on the phone should inform the customer that their car may have two different tires on their car so they should make sure they read the specs on the tire that needs to be replaced. Further, Porsche should have more rental cars available for customers. More

Exceptional Boutique approach from initial call to set up service, to picking up the car when completed. Service was completed on time and no issues as always. Boutique approach from initial call to set up service, to picking up the car when completed. Service was completed on time and no issues as always. More

Blown tire chipped rim!!! Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take Had a blown tire and chipped my rim, on my way to my son piano lesson. Called Porsche RA and they assisted quick! They ask me where do I want to take it and I said please take it to MY Porsche dealership of Orland Park. Ok no problem they said. Truck show up in 30 mins. They were so fast make jimmy John fast looks slow. Called up my dealership and I ask for John as always but Was busy assisting someone else so I said ok Chris maybe you can help me out. It was late and the service department was getting ready to close. Chris was professional and quickly assisted me to have the vehicle drop off. Called me the next day and told me tire on order and rim being repair soon. You can cheat on your girlfriend but not this dealership. Bought here and service here will not go no where unless I get treated hat way! Bottom line best Porsche dealership in Chicago land! Thank you again Chris for following up with me again after I got my vehicle back over a week. Please keep up the great service that you guys provide! Sign, Mike P More

Annual service Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely r Had both my 911 and panamera annual service done. Both done as promised on time. Easy and convenient with pick up and loaner car. Would definitely recommend and return for services More