Joe Rizza Porsche - Service Center

timely and on point They welcomed me in the parking area and knew exactly why I was there. The car went in for regular service ahead of appointment time and was out quic They welcomed me in the parking area and knew exactly why I was there. The car went in for regular service ahead of appointment time and was out quickly and clean. Great dealership and location. More

Excellent service 👍 Everytime I come in for service I'm met with excellent service and smile that's makes me feel so welcoming. They go the extra mile without ever being Everytime I come in for service I'm met with excellent service and smile that's makes me feel so welcoming. They go the extra mile without ever being told that it's needed. More

Fast and friendly service!! John and Chris were awesome to work with! John went above and beyond when I initially contacted the dealership. I would recommend anyone needing ser John and Chris were awesome to work with! John went above and beyond when I initially contacted the dealership. I would recommend anyone needing service to stop here first!!! More

John and Chris are awesome! Very easy to get it done. Car comes back like new. Ryan, John and Chris are very polite and courteous. Their service surpasses all! Probably the best Very easy to get it done. Car comes back like new. Ryan, John and Chris are very polite and courteous. Their service surpasses all! Probably the best service experience ever and we have owned many luxury vehicles. More

911 Visit Excellent service they don’t try and rip you off. John looks after you well. Understands we have many choices. He is trying to build customer visits a Excellent service they don’t try and rip you off. John looks after you well. Understands we have many choices. He is trying to build customer visits as that leads to more sales. More

In and out. Great service and excellent work Its always nice to be handled in a quick, efficient way and that's exactly how it was done. Also nice that they moved out of that previous dump into Its always nice to be handled in a quick, efficient way and that's exactly how it was done. Also nice that they moved out of that previous dump into a brand new facility. More

I had a good experience. John is awesome. He is always very professional and is very knowledgeable. He kept me informed along the way. I felt very comfortable leaving my 911. John is awesome. He is always very professional and is very knowledgeable. He kept me informed along the way. I felt very comfortable leaving my 911. More

They never have a loaner so they say! Service center could use some upgrades on customer service. I mean I’ve had call a service road side myself where there’s been times that they calle Service center could use some upgrades on customer service. I mean I’ve had call a service road side myself where there’s been times that they called for service for me and all I do is answer the phone and give my location. the last time I had an issue with a tire the new guy is just was very laxed he had me call Porsche roadside myself and then get touch with the tow truck myself. The towed truck driver got there they were closed and the guy told me, I told you to give him my cell phone number as opposed to him calling the tow truck guy himself to tell him what to do with the car after hours just seems a little bit on organized and that they’re just kind of there a different paycheck don’t really give top notch customer service! I didn’t get the call because I was in the gym when the guy finally got there with the truck which was 3 to 4 hours after he picked my car up so I mean Porsche should’ve communicated with him not telling me to tell the guy to give him his phone number . First couple times I just got my car serviced they sent a bag dirty so I had to mention something about that so now they always send it back cleaned and detail . The last time they have my car they had it for a little over a week and of course they gave me the same story that the last three times that they didn’t have a loaner is the first thing out of his mouth More

Customer service was great Great service recommended highly. Customer service great and no waiting time required. Customer waiting area comfortable and refreshments available. S Great service recommended highly. Customer service great and no waiting time required. Customer waiting area comfortable and refreshments available. Staff very friendly and helpful to everyone. More