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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
731 Reviews

731 Reviews of Joe Rizza Porsche - Service Center

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June 10, 2019

Excellent service and excellent work. John and Mark are both outstanding. They provide excellent service and they are extremely knowledgeable about Porsche’s. I live in the City but choo More

by TMLATVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service department. , John Kitzmiller
Jun 11, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Tugba Aksoy, (708)-403-7770

June 08, 2019

Tire balance Balanced tires and service was good and notified me I have a bent rim. Only problem is they didn’t put one center cap back on and now I have to return More

by CPIERREAUGUSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 11, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Tugba Aksoy, (708)-403-7770

June 05, 2019

Pleasant dealer visit Went in for my macan turbo full oil change service. A Very comfortable and clean place, just the way a high class Porsche dealer should be. More

by HUBERTMEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Tugba Aksoy, (708)-403-7770

June 04, 2019

Great Customer Service and Honesty From the moment I drove up with my vehicle to the moment I when I was leaving John treated me with respect. I never felt rushed or pressured. He ans More

by AUDREYGARDNER40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The nice guy who washed my car. I forgot his name already but I really do appreciate him., John Kitzmiller
Jun 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Oil Change / Annual Checkup Always a pleasure to deal with this dealership. Very attentive and professional albeit with a personal touch. The work is always done completely, on t More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist, John Kitzmiller
Jun 04, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Michael, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Tugba Aksoy, (708)-403-7770

June 01, 2019

Great attention to detail I really like the waiting area with huge windows to the service shop. It’s great to be able to actually watch the technicians work on your Porsche. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, John Kitzmiller
Jun 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Tugba Aksoy, (708)-403-7770

May 30, 2019

Air Bag light Great job very please with service work they perform always will bring my Porsche here for service and will recommend service to all my friends and fa More

by SOUTHLOOPIMPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great feedback! We truly appreciate your customer loyalty! Best, Tugba Aksoy, (708)-403-7770

May 30, 2019

Excellent Service Excellent service. Prompt and easy to schedule. John Kitzmiller is wonderful to work with. Will provide updates and make sure everything is done on ti More

by SADAFELAHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 06, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with John, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Tugba Aksoy, (708)-403-7770

May 29, 2019

Exceptional Service Love the staff and was very pleased with the top quality work done on my Cayenne. John Kitzmiller, Service Representative, and Mark Czarnecki, Technic More

by msj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, Technician, John Kitzmiller
May 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John and Mark. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

May 24, 2019

Oil change I personally thought that the price was high for an oil change 318.00 but services was good the prices of the oil change concern More

by VIVIANDICKERSON77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Amato, John Kitzmiller
May 30, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

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