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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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January 12, 2020

Chris was excellent with taking care of me as usual. The Cayenne has suspension failure so I scheduled an appointment to take the vehicle in and a get loaner. He was very professional as alway got me in and More

by 2015golf
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 14, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Chris provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 09, 2020

John was absolutely amazing! He accommodated me during the holidays which made a very unpleasant unforeseen occurrence tolerable! Every member of team professional and empathetic. More

by ANGELA32
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jan 09, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this amazing review, Anegla! We really appreciate your business. Nora Rizza, Internet Director, nrizza@rizzacars.com

January 05, 2020

Awesome customer service I waited 2 hours for my truck , John updated me on what service I needed repaired , the waiting area was comfortable.and the they had coffee juice and More

by Tarsha
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Connor
Jan 09, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Porsche Orland Park, we value our customers and we look forward to seeing you on your next visit. Nora Rizza, Internet Director, nrizza@rizzacars.com

January 02, 2020

Service at another level This is the second Porsche that our house has owned and everytime we need service on our vehicles we always go back to Joe's Rizza. The service adviso More

by JASONASUMMERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jan 09, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate your feedback, Jason. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Nora Rizza, Internet Director, nrizza@rizzacars.com

December 27, 2019

Helpful and Timely Some of these dealers have month out waits , not this time for me at Porsche Orland, convenient appt , took care of a warranty issue on a side light More

by gswanso3
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 31, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2019

service experience with Christopher Service was on time and on budget. Car was ready promptly and washed. Christopher linked our new cell phones to the car and set up the passenger side More

by PORSCHENUT356C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher from service
Dec 31, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park: A Joe Rizza Dealership! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 16, 2019

Satisfied customer I have visited this dealership for service for the last 12 years and have been satisfied with the level of service they has provided. I pass a number More

by gturners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, Ryan Rioux and Chris Swist, John Kitzmiller
Dec 16, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 12, 2019

New high benchmark service level Called the Superstar Service Executive John Kitzmiller for Dashboard messages on my Porsche. He gave me an appointment in a week’s time. I went on t More

by KGHNEIM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Dec 16, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 09, 2019

10,000 Mile Maintenance! My experience was AWESOME! Chris Swist was Absolutely the BEST!!!! He was so friendly, answered all my questions, gave me a Dope loaner and just made More

by TINISHAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Dec 10, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 22, 2019

Awesome Great service in a timely manner . Called only one day in advance for a unplanned road trip and John was able to get my car ready for trip. More

by TIFFPROC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 25, 2019 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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