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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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February 06, 2020

Service advisor John was outstanding. Knowledgeable, clear, and competent. In comparing with other Porsche dealerships, the price for the repair looks to be on the high side. More

by EVERYONEKNEWHERASNANCY
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

Very good service and professional, all done in a very reasonable amount of time. Being greeted was a plus. Christopher was very helpful and answered any questions I had. More

by SEPALANIUK
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

correction of previous review Previous review rate was wrong which I did not notice about pricing review. I have 3 years maintenance program which John explained about my mainte More

by absmchung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

I was heading out of town the next day and needed my tire fixed. Chris was very responsive and was able to get me in and have my tire replaced. Great service and professional as always. More

by RODC87
Recommend Dealer
Yes
Employees Worked With
Chris Swift, John Kitzmiller
Feb 12, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Very responsive got everything fixed Christopher was very responsive and worked hard to resolve my service issues and also going the extra mile to work with the insurance company and make More

by JAMESHANNAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Congratulations on your new purchase, James! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Awesome job as always. The team is always friendly, efficient, and able to deliver my vehicle back in the committed timeframe. Keep up the great work. More

by STEVEDALAL
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 04, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 01, 2020

John always takes care of his customers I bought my Cayenne from this dealer and I always call John for all my service needs. He is very friendly and takes care of his customers. More

by KSCHOUDARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Feb 02, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2020

This dealership has one of the best customer service from all my experience, the whole staff is very friendly and answering all my questions. I highly recommend it to all Porsche owners. More

by SIMONSOPT
Recommend Dealer
Yes
Employees Worked With
Ryan Rioux, Service Director 5 STARS, John Kitzmiller
Jan 30, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2020

The team at Orland Park Porsche is top notch. They continually go out of their way to ensure that I am satisfied with any request of them. They are just plain awesome. From making sure that I never More

by KEVIN JOHNSON
Recommend Dealer
Yes
Employees Worked With
Chris , John Kitzmiller
Jan 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Kevin, Porsche Orland Park: A Joe Rizza Dealership would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 12, 2020

Excellent service. Was able to schedule an appointment at a convenient time. Work was done in a timely and efficient manner. Dealership has nice amenities. Will do future services here. More

by NickV
Recommend Dealer
Yes
Employees Worked With
Chris Swist 5 stars, John Kitzmiller
Jan 14, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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