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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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July 15, 2020

The location was very nice and clean. Waited a little long for tires to be changed but was accommodated with complimentary snacks & nice waiting area. More

by WAUSHARAPERSON
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 08, 2020

Excellent Service. John Kitzmiller ensured that I obtained the needed service for my vehicle based on its age and mileage. I was early for my appointment and was waiting outside, John came out and br More

by N. ROTI
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 13, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 03, 2020

The dealership is amazing however,The same service light The dealership is amazing however, The same service light (engine control fault) is back on This is very concerning to me. I was just there for th More

by Lacanda Willis
Recommend Dealer
Yes
Employees Worked With
Chris is awesome. Very accommodating and professional
Jul 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

From the minute I entered to the shop till receiving my vehicle after the repair needed to be done Christopher Swist performed Excellent service by friendly greeting, professionally explaining the issues, More

by hguvenc31
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Jul 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

Friendly, professional staff, always exceeding my expectations, knowledgeable and answered all my questions, competitive service and honest advice when needed, I will definitely continue servicing my More

by NasserBoshraMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Swist, John Kitzmiller
Jul 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Oct 13, 2021 -

NasserBoshraMD responded

Great service!

Jan 21, 2022 -

NasserBoshraMD responded

Great service, friendly team, always going above and beyond my expectations Always a pleasure to deal with

Feb 08, 2022 -

NasserBoshraMD responded

Great team, pleasure to deal with, honest and very helpful

Feb 08, 2022 -

NasserBoshraMD responded

Always exceeding my expectations, best place to take care of your Porsche

July 02, 2020

What’s not to like, picked up, dropped off washed.Thank What’s not to like, picked up, dropped off washed. Thank you John in service! What’s not to like, picked up, dropped off washed. Thank you John i More

by MSHEA0
Recommend Dealer
Yes
Employees Worked With
Larry the driver, John Kitzmiller
Jul 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Porsche Orland Park: A Joe Rizza Dealership team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 29, 2020

2nd Cayenne from your shop. Great new property. John 2nd Cayenne from your shop. Great new property. John Kitzmiller took great care of me. He set me up with a courtesy car which makes all the differen More

by John W. Thorn
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Linda Tew
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

Both John and Kris in the service department were very professional. My car was delivered in excellent condition and clean and at the time promised. They provided me with a very nice loaner. More

by RAMON.MANGLANOMD
Recommend Dealer
Yes
Employees Worked With
Kris in the service department ., John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your outstanding review, Ramon! I'm very happy to hear that John and Kris were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

My experiences at this dealership was great communication was very good the papers are very nice and the service is awesome thank you I would recommend this dealership to everyone. More

by VIVIANDICKERSON77
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, John Kitzmiller, Adam Stratton, Mike McElree
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Vivian, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 28, 2020

A very convenient and accommodating service experience. The work was done on time and they even delivered my vehicle upon completion of the timely maintenance work. John Kitzmiller is excellent to deal wit More

by ETCJR1
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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