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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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October 08, 2020

Very pleased with the customer service when I bring my car in! Christopher is a great face for the brand when speaking with service customers! My vehicle is always taken care of in a timely manner when I More

by D24FLICK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Oct 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 07, 2020

Unsatisfied. I am in disbelief that nothing was done to my vehicle. I got it back with the same issue. It was a waste of time More

by AKAMBANKS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Oct 08, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 04, 2020

I am pleased to acknowledge that the service managers are very accommodating to scheduling needs, responsive to technical inquiries by providing information that has positively supported my Porsche vehicle o More

by DPBUTLER202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 07, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 22, 2020

Wonderful service: they come to your house, drop off a loaner, pick up your car, and then bring yours back when it’s ready. Absolutely love that feature. More

by AUSTIN.KRUMPFES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 23, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Austin, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Porsche Orland Park: A Joe Rizza Dealership's Service Department. Regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 19, 2020

The transactionwas easy and smooth. I love my car and it was as advertised. I really appreciate the " no games approach". I highly recommend Porsche Orland Park. More

by PAUL.CHADWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 23, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Paul, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 15, 2020

Top notch dealer with and excellent service department. They truly care about their clients. I really appreciate all the time Christopher took in listening to my questions and providing answers. More

by KRISTINA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to provide such great feedback, Kristina. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Christopher was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs, we're happy to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 13, 2020

John and Chris are exceptional heading the service department. My Porsche’s service was prompt and complete! Having the loaner car allowed my experience to be extremely smooth! More

by JGRADOWSKI87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Sep 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Porsche Orland Park: A Joe Rizza Dealership's Service Department. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 12, 2020

Make sure communication about the status of the vehicle repairs are shared with the customer in a timely manner. I wasn’t informed my car was ready until I called the dealership and then found out it was r More

by MRSJTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 15, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 27, 2020

ALWAYS Friendly Staff and Very Professional. I love the Dealership is ALWAYS Clean. Great conversation about my Vehicle. I am pleased at least I can get the Outside of my Vehicle Cleaned. More

by Jackee 1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Sep 01, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate your feedback, Jackee. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 25, 2020

John And the service crew are great! Always polite, never pushy! Been going here for a few years, much better than the other dealers in the area. More

by Jogrodny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Aug 28, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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