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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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October 25, 2020

John, Chris and Mark are the best! Treat you like royalty. I wouldn’t go anywhere else for service, no hassles and no surprises, the best! More

by Georgejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Mark, John Kitzmiller
Oct 28, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 23, 2020

Your service staff was very helpful and efficient. I did not have an appointment but my request was handled quickly. Everyone came out to update me on the status of the car. More

by LETORTURE
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 28, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 22, 2020

Excellent work and service. Chris Swist was my service advisor and always makes sure to keep me updated and take care of any issue my car might have. More

by RONNIE3271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist, John Kitzmiller
Oct 26, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 21, 2020

Good customer service and follow up by both service and finance. Having a loaner car very important for service appt and Nord and his driver's make the process easy. More

by TOMASK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Oct 26, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 21, 2020

Excellent service. They took all precautions during the pandemic. I was kept updated. Loaner was provided. Everyone is very courteous and work was completed in a timely manner More

by SADAFELAHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 26, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

John is the BEST, he always goes the extra 9 yards, his customer service is above and beyond, Thank you John !!! He has serviced me quite a bit and I’m always so please! More

by ANGEE567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 22, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for writing this fantastic review and giving our dealership such an excellent rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 17, 2020

I have been a customer for nine years. Rizza Porsche always delivers stellar service! I always have a great experience! John is professional and thorough. More

by tonnettew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 21, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

I live about an hour away from the Joe Rizza service center and John has always been accomodating to me by providing a pick up for my car service whenever I desire it. Thanks. More

by tsleweon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

As always I’m very satisfied with the service I get from this dealership. John is always very accommodating and very professional. He is top notch! An asset to your organization. More

by HPSANTIAGO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Oct 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 13, 2020

As always, the team at Joe Rizza Porsche exceeded our expectations. We are so grateful that they offer pick up and delivery for our service needs. Nord is always so friendly when picking up and deliverin More

by Jessica P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nord , John Kitzmiller
Oct 16, 2020 -

Porsche Orland Park, A Joe Rizza Dealership responded

Jessica , thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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