Back

Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

Sort by
February 08, 2021

John, Chris and mechanics are great - been servicing my 2016 911 since 2016. I've always avoided dealerships in the past for service - always felt I was being gouged for unnecessary work. Here, I'm clearly More

by m.garlandroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 11, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Great service with easy appointments and friendliness. Chris, in service, is very helpful. However, price for oil change is quite expensive. There has been a price increase each time I have had it don More

by GLIGGY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great rating! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

I genuinely enjoy the drivers who’ve I’ve encountered, (Lawrence in particular) and customer service has been remarkable. Thanks to Chris Swist and the entire Orland Park Porsche Team! More

by SHARIBERNARD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

This dealership serviced my Porsche Cayenne S. They brought me a loaner Cayenne and picked up mine. They did a great job and took excellent care of my vehicle. It was returned to me nice and clean More

by JONILD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Brett Domark, Mike McElree
Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

I was at the dealership to have a purchased new key and remaining key newly programmed to my car. While the key program service was performed correctly I was not at all satisfied with the wash and cleaning More

by VONZAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We do apologize that your vehicle was not washed to your satisfaction. After speaking with our team it appears it may have been due to the poor weather conditions. We were not able to to get your vehicle back to you as clean as we would have liked. We would like to opportunity to make it up to you and arrange to pick your vehicle up and clean it for you properly. Please reach out to me at your earliest convenience so we can coordinate a time that will work well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2021

John is the best. He took extra good care of me. I am happy with the quality of work and the incredible service and follow up. More

by CMCARTHY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2021

Great service.Having to write a 25 word review is a Great service. Having to write a 25 word review is a waste of my time. This requirement is not great customer service and should not be a requirement More

by GEORGE.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the five-star rating, George! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2021

Great quality and quick service. Chris was very professional and polite. Car was returned clean and functioning great. I strongly recommend Rizza Porsche service to those in the area. More

by RAMON.MANGLANOMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist , John Kitzmiller
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Great dealership from Top to bottom. I’ll always be a customer. Chris kept me updated throughout the whole process. If I ever need service this is my home. More

by JFORTUNEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service , John Kitzmiller
Feb 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Porsche Orland Park: A Joe Rizza Dealership was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Orland Park Porsche did the 40,000 mile maintenance on my 2007 Boxster S. They picked up my car in Indiana and returned it to me when finished. My car came back looking beautiful! Working with John and Chri More

by BIGSALESGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Chris, Service Nord, car deliverer,
Feb 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Porsche Orland Park: A Joe Rizza Dealership team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
44
...