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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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March 01, 2021

Christ at service department is still the best, goes above and beyond for their customers. Porsche of Orland park is my only go to dealership since my purchase! Thank you again for your excellent ser More

by 2015golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, John Kitzmiller
Mar 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Overall a very good service. All service requests were performed. Findings were clearly communicated. While the service is good, at times it’s very difficult to get a hold of a service rep. Takes a long t More

by SANGHANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 27, 2021

Excellent service diagnosing the issue with my Cayenne and making the required repairs in a timely fashion. My service advisor Chris did a great job taking care of everything and keeping me advised of the More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist, John Kitzmiller
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Mar 04, 2021 -

NickV responded

FYI, although it looks like my email address is correct in the system, I still saw the potential that my old work email address (vastinc@bp.com) is listed. This should be eliminated.

February 26, 2021

Great Service. And very informative when it came to what needed to be serviced on my car. Will definitely be back for all my automotive needs. More

by dmontgo1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
Mar 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 23, 2021

Fantastic service from purchase and on. Really helpful with winter tires and selection. Hiccups were fixed promptly. Great concierge service downtown Chicago. Would highly recommend More

by Docace911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
February 23, 2021

John Kitzmiller is very helpful and fair. He takes time explain things in numerous occasions. He is very knowledgeable. I would recommend having your car serviced here. More

by Towerlyn
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
February 22, 2021

My appt was on time, the service was top notch as usual overall great experience! I feel really good taking my car to this dealership. More

by PRINCESS-JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for putting your trust in Porsche Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 19, 2021

Great courteous service from pick up to drop off. I would recommend this dealer to any discerning driver. Even though I am 25 mi away the pick up and drop off will make utilize their services More

by 4VEDAS
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Feb 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 17, 2021

Joe Rizza Porsche is my favorite dealership. Exceeding my expectations time and time again. Staff is exceptional and the new facility is great. Good job. More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swift. , John Kitzmiller
Feb 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate the kind words, Laura. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

The mechanic came out to speak with me along with the service writer and I was advised of the work my Cayenne needed. Am very pleased with my experience with the service department. I was even helped wit More

by RCUETOHFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic was a pleasure to work with but don’t remember his name, John Kitzmiller
Feb 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your awesome review! We're very happy to hear that our service team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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