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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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March 18, 2021

John in service has been excellent. Chris too. I haven’t John in service has been excellent. Chris too. I haven’t dealt with the newer management/sales team but seemed friendly when I met a few of them. More

by MALLIOSNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 23, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your outstanding review, Nick! I'm very happy to hear that John and Chris were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

My experience was flawless, as usual. Every step of the process was handled professionally while making me feel like a valuable customer. The entire team is great to deal with. More

by SJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Malak , John Kitzmiller
Mar 18, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

Service was great. They had my loaner ready inside when I got there and I was in and out in 5 minutes or so. Picked up car which they washed for free. Highly recommended. More

by MARKYMARK365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 11, 2021

Excellent service as usual! Prompt service with attention to detail! Valet service exceeded our expectations. Car returned in pristine condition. Look forward to our next purchase! More

by RHOLDRIDGEDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 15, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 09, 2021

Thank you everyone for the great help and fast services . Very easy to work with and very detailed when they answer my questions. Thanks again Chris and the team who services and clean my Porsche . More

by Cammi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and the tech and the team who service my Porsche
Mar 12, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

Excellent and caring service team with great communication and attention to detail. Highly recommended for basic or advanced service. My issue required direct guidance from Porsche America, whi More

by xvaderx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Mar 10, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We cannot thank you enough for your wonderful review of Porsche Orland Park: A Joe Rizza Dealership and for your kind recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

A friendly informal atmosphere that is welcoming to customers. Everyone I came in contact with was very responsive to any request or question I had. More

by WFRULAND
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Brandon
Mar 10, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

First time in for service. Great service and communication to solve the problem. Thanks to Chris, Frank and John for their help in diagnosing the issue and solving the problem, More

by JHUGHES16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Mar 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 02, 2021

Chris and Mike are true professionals who take care of their Customers. Chris handled my warranty claim quickly and to my complete satisfaction. Great job guys! Thanks Jim S. More

by STAVROPLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service. , Mike McElree
Mar 05, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Love the dealership but the price for an oil change 378??? Twice the price of a non dealer is ok but this is over the top ridiculous I love this dealer but I am rethinking due to price More

by tgravel536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service , John Kitzmiller
Mar 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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