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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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April 28, 2021

Waiting for respond since yesterday Pay half price off Waiting for respond since yesterday Pay half price off 300$ for job not done I’m not sure why I even a pay half if is still not working and sad th More

by connoisseurdominik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Apr 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Mr. Lewandowski, thank you very much for coming to Porsche Orland Park. As we discussed this evening, please let me know a time next week that is convenient for you, and we will bring you a loaner, pick up your 911, and finish the necessary programming. Once completed, we will return your vehicle to you. If you have any problems contacting Chris, then call me directly at 708-364-2405. Thank you very much for coming to Porsche Orland Park, we will take care of the issue, John Kitzmiller, Service Manager Porsche Orland Park 8760 W. 159th St Orland Park, IL 60462 Service: (708) 364-2405 Main: (708) 364-2400

April 28, 2021

The service department kept us well informed on all aspects of our service before taking the initiative to start our vehicle service. They were very detailed in their correspondence More

by Lventurella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2021

I had a service on my RS 60 spyder very pleased with the quality of the work. I am very pleased with their attention to detale! More

by RRLU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 22, 2021

Clean and efficient. The people there were extremely courteous. A very relaxed environment. The cars were all beautiful and expensive. My goal is to purchase a Cayenne S one day. More

by BUTCH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 26, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we hope to be of service to you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 19, 2021

Had a great experience with dropping the vehicle off, good communication throughout the day with the service of the vehicle but a fail with the pickup More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 19, 2021

Wonderful service thank you very much.oil change was fast and the car wash was appreciated once again I want to thank all of the staff More

by Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Great service department. Quick and easy to set up the service appointment. John is very knowledgeable and helpful. Mark Czarnecki is an excellent technician and is very meticulous. More

by Drive911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Czarnecki, John Kitzmiller
Apr 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Service was prompt. Staff is very pleasant and accommodating. Service time was as expected. Car was ready and washed at pickup. Good place to do business. More

by CARMPAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Customer service was excellent wait time was excellent ,they were very friendly and they explain to me about my car when what need to be done next year . More

by THERESAMITCHELL4207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Chris did a great job and I am very happy with the experience Remainder is to meet ridiculous minimum . Z z z z z s s More

by JORDANMHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Apr 15, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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