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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
730 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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May 26, 2021

Constant issues. Too many to name. I have had to return for the 3 of the same issues at least 3 times. Whenever they do any tire work it requires a return visit. More

by Porschecustomer@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
May 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

May 25, 2021

Did wonderful work and great service on my Turbo Cabriolet. Stood behind their work and accommodated my special circumstances. John was great and very friendly. More

by Sandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

May 25, 2021

I took my 2014 Porsche Cayenne for Service, oil change and diagnosis of the AC/ Heat was fast and reliable. Tim Thornton was extremely helpful explaining all the repairs my car needs. More

by VPOLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton , John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words for Tim, and for taking the time to leave us this wonderful feedback!

May 24, 2021

Great staff, work done on time. John Kitz. had Tim Great staff, work done on time. John Kitz. had Tim Thornton take care of paperwork and had a courtesy car waiting for me that got me on my way. Ne More

by John W. Thorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton, John Kitzmiller
May 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us this fantastic, five-star review, John! We're thrilled to hear that you found your experience with John and Tim to be a positive one. We appreciate your business and our team looks forward to serving you again soon, John.

May 24, 2021

I always have a great customer experience at this location. Service (John and Chris) and sales (Bob and Mike) have both been excellent. I have purchased three cars from Porsche of Orland. More

by ADRIAN1OF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from service....5 stars, John Kitzmiller, Mike McElree
May 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with both our sales and services teams. We look forward to working with you again. We truly appreciate your business, Adrian.

May 24, 2021

Fantastic service called me as soon as it was done car was returned immaculate made you feel very good about bringing your car to their service department More

by JHRUSKA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 25, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

May 21, 2021

Great service! Will surely recommend to my friends and family. The process was extremely fast, easy, and effective. Also, the commute was not far and they had exactly what I was looking for. More

by MECCAALOA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2021

Service to my Porsche went well. Was cleaned inside and out and everyone there was nice. Would recommend this dealer over any other I’ve been to. More

by CHRISCIOBANICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 20, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2021

Frank is the man to talk to. He is super helpful. Even if your problem is not sales related he’ll make sure you get help and have your issue resolved More

by ART.WARNECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Art, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Porsche Orland Park, A Joe Rizza Dealership.

May 19, 2021

I brought in my panamera turbo for in warranty has cap replacement and they were able to get done quick. Excellent service and knowledgeable service advisors! High recommended More

by MSALAMAH81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 20, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

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