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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews

730 Reviews of Joe Rizza Porsche - Service Center

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June 05, 2021

My car was serviced at your facility to my satisfaction. Although it may have taken a little longer than I expected, I felt this was to make sure that my unusual issue was resolved. More

by FLYINGWILDER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We appreciate your business and our team looks forward to serving you again soon!

June 02, 2021

Flexible, prompt, great communication, excellent results. We always enjoy working with the Team at Joe Rizza Porsche. Happy to recommend them to folks interesting Porsche products! More

by Lhirsch0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

June 02, 2021

Everything worked out for the best, Service advisor Chris was very courteous and responsive to my needs, I would definitely recommend Him as a service advisor More

by CRYSTALB4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

June 01, 2021

i can not see my car into the "garage" to change the oil. i expected see my car into the garage to do an inspection and oil change More

by CLEITONFERREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christopher swist
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Hello, We would like to speak with you directly in order to better understand the circumstances you've described and reach a satisfactory resolution together. Please reach out to us directly at your earliest convenience. Thank you and we look forward to speaking with you.

June 01, 2021

From pickup to drop off. Excellent! Norb picked up on time and delivered it back on time. John ensured the work was done as estimated and correctly. More

by ISSAR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norb
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 31, 2021

It’s always an excellent experience when I bring my car in for service. They have always tried to make sure I get exactly what I need and at the best price. More

by XKNIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton , John Kitzmiller
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

May 31, 2021

John & Chris went above and beyond to keep me informed about the status of my repairs and getting me set up with a loaner car. More

by KHawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist, John Kitzmiller
May 31, 2021 -

KHawk responded

Thank you for always going above and beyond when servicing my car!

May 31, 2021

Chris the service rep was not only knowledgeable but kind also. We need more genuine people in customer service and I’m sure customer satisfaction will increase. More

by SIPP1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Chris and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

May 28, 2021

I was a bit upset that main computer did not resurrect after mandatory update. Than on Saturday, when I asked (not the service guys) to get a Taycan instead of Macan, the taycan was not available nor the More

by STEVE.MOLCHANOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I spoke to at least three guys. Everyone was super professional and accommodating. Thanks a lot!, John Kitzmiller
May 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you, Steve. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2021

The staff was friendly and accommodating. The car looks and runs great! The staff did a great job of making us feel welcome and comfortable as we waited. More

by BRADFABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
May 27, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us this great review, Brad. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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