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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews

729 Reviews of Joe Rizza Porsche - Service Center

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June 17, 2021

The team was professional and got me in early and out on time. I would recommend this place for service . Thank you for the help More

by MBOTELHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2021

Great service. Very responsive . Nice loaner car. . They go the extra mile - bringing my a loaner downtown, contacting Porsche for weird issues, just making sure it’s a good experience More

by Docace911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

Easy scheduling. Very attentive and great service. Explained everything and very easy in and out service. I would recommend to others. Answered all my questions. More

by OMCARC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

June 15, 2021

Thanks for your friendly service and solution! I was very glad that you have pick up and delivery, it helped since I live an hour away. Thanks again More

by BDFOLKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John Kitzmiller
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, we're very glad to hear that you enjoyed our pickup and delivery service and that you had such a positive experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

June 15, 2021

Friendly staff .. Had to wait lonher than most dealerships.to be served but its ok..I guess theybwere understaffed at thw time of my viait More

by GEULEN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We appreciate your patience, and we hope you will give us another opportunity to serve you.

June 10, 2021

Always great service here! I brought my CPO Cayenne S in that I bought out of state. The service guys here informed me I had prepaid maintenance that the selling dealer never told me about. More

by VINCEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Tim
Jun 11, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much, Vince, for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2021

Looks nice and clean. My service advisor was attentive and knowledgeable. The atmosphere was less than comfortable...people looking at you but not speaking or acknowledging you. This is the second such ex More

by VOLVOMAN008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
June 08, 2021

Porsche of Orland Park service department is always quick and efficient. It is not difficult to make appointments and they provide a great experience in the new location. More

by ROD B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Rod, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2021

Tried hard to accommodate my schedule along with trying to help me with little added needs. I would go back if I needed more service in the future More

by daygfr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Swist C, John Kitzmiller
Jun 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 05, 2021

My car was serviced at your facility to my satisfaction. Although it may have taken a little longer than I expected, I felt this was to make sure that my unusual issue was resolved. More

by FLYINGWILDER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jun 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We appreciate your business and our team looks forward to serving you again soon!

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