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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews

729 Reviews of Joe Rizza Porsche - Service Center

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July 20, 2021

I purchased my Macan 3 years ago and every service I'm doing in this location. Chris from service department is very polite and helpful. More

by O_PAVLOVSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Chris and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2021

Everyone at the location is always great! Very helpful, honest and prompt.Thanks you guys for taking care of Ketchup for me$ Thank you very much More

by RFEDUCik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris 5 stars, John Kitzmiller
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

July 20, 2021

Good work and good communication to me. Price is super high as expected but they make it easier for the customer to accept due friendly approach. More

by MSURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

July 19, 2021

Setting up an appointment and dropping off the car was easy and efficient. Chris did a great job of understanding my concern and making repairs quickly and reasonably. More

by LEN41364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
Jul 20, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 17, 2021

I have been going to Joe Rizza Porsche for service for over 5 years now religiously. John is always going above and beyond and extremely accommodating. He has excellent communication with me throughout ea More

by Jessica P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 18, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Jessica, for taking the time to share your thoughts on working with John in our service department. We're glad to hear he always delivers such a great experience!

July 16, 2021

Excellent service and the wait time was short. The wait area was clean and refreshments were available. I would recommend this shop to my friends More

by ABEARDEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Jul 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

July 16, 2021

Great people, car was serviced at a timely manner. I would highly recommend buying and servicing you car from them. I drive 45 minutes to get my car serviced. More

by APESCATORE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Brett Domark, Mike McElree
Jul 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 16, 2021

I have no issues regarding the service my expectations were met, I am still waiting on a part for my vehicle that is back ordered More

by KGANT56
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Jul 18, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

July 15, 2021

Great, experience!! Chris in the service department was great to work with! He took the time and explained everything. I would definitely recommend going here if you need work done. More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Jul 15, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Kelly, Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

July 15, 2021

For six months I have been unable to get them to figure out how to do the free charging and still waiting for answer maybe I will get one once the lease is up in three years More

by BWRICHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, John Kitzmiller
Jul 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your charging issue remains unresolved. If it's possible to discuss your visit in more detail, please let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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