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729 Reviews of Joe Rizza Porsche - Service Center
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August 12, 2021
Very friendly and efficient. Everyone was very nice and greeted me in the door. They completed the service I came in for in a timely manner. I’m pleased with my service. Tim was great 😌 greeted me in the door. They completed the service I came in for in a timely manner. I’m pleased with my service. Tim was great 😌 More
by TLEE2473
Verified CustomerEmployees Worked With
John Kitzmiller
August 11, 2021
Fast efficient service. No problems or issues encountered. If I needed further work done on my car I would not hesitate bringing my car to Orland Park Porsche. encountered. If I needed further work done on my car I would not hesitate bringing my car to Orland Park Porsche. More
by SHIMR
Employees Worked With
Tim Thornton
August 10, 2021
Service oriented team who can be practical as well. They were quick to call the technician so I could understand issues first-hand. Great experience! were quick to call the technician so I could understand issues first-hand. Great experience! More
by KOBUS
Employees Worked With
Tim Thorhton
August 09, 2021
Not happy with the service received. Things I asked to be looked into were not & I got my vehicle back & have left messages regarding items that is still outstanding. No call backs!!!! looked into were not & I got my vehicle back & have left messages regarding items that is still outstanding. No call backs!!!! More
by LMAUSTIN22
Employees Worked With
Chris
August 05, 2021
Great job on oil change. Disappointed didn’t have an air filter in stock. Tim offered to pick up Boxster and complete air filter when available. filter in stock. Tim offered to pick up Boxster and complete air filter when available. More
by DSTEPH
Employees Worked With
Tim Thornton - 5 star
August 05, 2021
Very professional, courteous, prompt and a pleasure to work with. I was greeted when I reached the service center, it was nice and clean and had a pleasant atmosphere. The staff was exceptional in handlin work with. I was greeted when I reached the service center, it was nice and clean and had a pleasant atmosphere. The staff was exceptional in handling the entire process. More
by NASHIBHASHMIMD
Employees Worked With
John Kitzmiller
August 04, 2021
Everyone very friendly. Snacks/drinks were full and area was immaculate. Decor is all Porsche. Wait was fine and they diagnosed to get part on order. Tim kept me updated. was immaculate. Decor is all Porsche. Wait was fine and they diagnosed to get part on order. Tim kept me updated. More
by DANPROCTOR
Employees Worked With
Tim, John Kitzmiller, Mike McElree
August 03, 2021
It was a good, solid experience. No issues. I consider 5 stars to mean, above and beyond. So here, giving out 4 stars. It took a moment to do the drop off. The rest was great. consider 5 stars to mean, above and beyond. So here, giving out 4 stars. It took a moment to do the drop off. The rest was great. More
by JERRYARMENDARIZ
Employees Worked With
John Kitzmiller
August 03, 2021
Service Advisor Tim did not call to tell me that part was out of stock and would take a week if ordered Had to call Manager John to find out more information and to receive the exceptional service I’m accust out of stock and would take a week if ordered Had to call Manager John to find out more information and to receive the exceptional service I’m accustomed to The néw advisors need to be trained on basic customer service skills because they could lose faithful customers like me I’ve been a Porsche driver and dedicated customer since 2007. More
by KCATLEDGE
