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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
757 Reviews
Call Service Center (708) 364-2400

757 Reviews of Joe Rizza Porsche - Service Center

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October 29, 2024

very confutable and neat always a pleasure coming in for service and will recommend to a friend More

by PKSCATERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2024

I had a wonderful experience during my vehicle’s servicing at the Tinley Park Porche Dealership. Fast, professional, and courteous service! More

by D.ARNOLD0164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2024

Very professional, polite inpatient. Very knowledgeable at the job and the task that needed to be completed. More

by greg schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Caruso was very enthusiastic and has good eye contact
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Oct 27, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Greg, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2024

Brought car in for, what I thought was a routine fix. Was told only a one hour job. 4 hrs later was told the tech had a REALLY hard time coding the car, only to have it come back in worse shape. Won’t be More

by THETABE
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rachel Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 24, 2024

The team in Orland park is always friendly & helpful. The experience is like no other. I always look forward to my visits to the dealership for service or shopping for a new vehicle. More

by SWIRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

October 18, 2024

Frank is the best Salesperson He is knowledgeable personable and gets things done Can’t say enough about him More

by DVASDEKAS
Recommend Dealer
Yes
Employees Worked With
Frank (salesperson)
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Oct 19, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Frank delivered such a great experience!

October 10, 2024

Frank was awesome. . Love my car and was worth the wait. Great communication and the experience was fantastic. More

by ADBERRY22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

Great service Great customer support service completed on time Loaner car service as promised Follow up call More

by RMIGUEL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2024

Great service. Great people. Loaner car provided. Thoroughly reviewed all work performed and Tony did a top notch job!!! More

by RTIBERI1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words for Tony and the team, and for taking the time to leave us this wonderful feedback!

September 13, 2024

Tony was helpful, but the service department Took a long time to get my IMS bearing installed after giving them the go ahead. I checked to see if my car was finished after a week and they had not yet ordere More

by r.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Busuego
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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