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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews
Call Service Center (708) 364-2400

729 Reviews of Joe Rizza Porsche - Service Center

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November 02, 2021

Very professional always friendly they do a great job I have always enjoyed great work done there More

by DAVEJEDD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Nov 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

November 02, 2021

Have serviced my 911 since purchased in 2016. John, Chris and staff are outstanding. Highly recommended. More

by m.garlandroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist, John Kitzmiller
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Nov 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

M.Garland, Thanks for sharing your thoughts about your service experience with Porsche Orland Park, A Joe Rizza Dealership. John, Chris and our team appreciate your business and hope to see you again soon!

November 01, 2021

very good service and Polish language support. Very friendly people. I recommend I’m very satisfying More

by PLACKOWSKIARTUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris, John Kitzmiller
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Nov 02, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Nov 02, 2021 -

PLACKOWSKIARTUR responded

very good and professional service and reliable service

Nov 02, 2021 -

PLACKOWSKIARTUR responded

very good and professional service and reliable service

October 31, 2021

Car waited for 3 months in their shop with no communication before they finally outsourced to a different repair shop. Was extremely satisfied with the outsourced shop and their professionalism More

by CUBBIESROCK69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Report | Print
Nov 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review. We're sorry things didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2021

Great service Beautiful 911S definitely I will deal with you again for my next car thank you Mr Frank More

by AHMAD39170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Admad, Thank you! We appreciate your business and look forward to helping you with any questions or future 911S. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

October 29, 2021

Christopher the service representative was excellent- he explained everything clearly to me. Recommend him highly. More

by JPIERSONMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 30, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

October 28, 2021

Was not given paperwork on what was done to vehicle even though I asked multiple times for it. Was told I would be reimbursed for my uber ride home because they had no loaner cars and was not reimbursed. More

by jv2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I worked with Chris., John Kitzmiller
Report | Print
Nov 14, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 26, 2021

I was not informed full price at signing, just shown where to sign at bottom of ipad. shocked at pay window...... More

by stagehand535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Oct 26, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2021

The service team, as well as all of the other employees, is fantastic. I am always treated great and the service for my vehicle is completed in a timely manner. More

by RUSSELL.BLANCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Oct 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Russell, and look forward to your next visit.

October 21, 2021

Great and accommodating service that includes pick up and delivery. Thanks for the years of great work More

by ETCJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car delivery guys, John Kitzmiller
Report | Print
Oct 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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