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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
729 Reviews

729 Reviews of Joe Rizza Porsche - Service Center

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November 24, 2021

Great service! Great people to work with!! Very professional staff. Very prompt. Quick repair. Would highly recommend. More

by Hutchi56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 24, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

November 24, 2021

Great service. Fast and friendly. They took their time on repairs and followed up same day More

by mikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 24, 2021 -

mikes responded

Great service. Fast and friendly. They took their time on repairs and followed up same day

November 24, 2021

It was a pleasure coming to this dealership they are very courteous and helpful I wood recommend them More

by RAYADIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Nov 26, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

November 22, 2021

Every day at Porsche Orland Park is Thanksgiving! So thankful I was able to work with Frank Caruso and Tony Rizza on my recent build & purchase. True professionals and Porsche brand experts. WRM- Ar More

by WRM- Arlington Heights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Nov 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Frank and Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2021

Great dealership, service department and sales professionals. I drive over an hour to get my Porsche serviced. Chris is a great service rep. Explains well, clear and doesn’t push for extra wo More

by dorpha
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Nov 21, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words for Chris and John, and for taking the time to leave us this wonderful feedback!

November 19, 2021

Great job swapping the summer wheel and tire wheel set for the winter wheels and tires. More

by VASTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist, John Kitzmiller
Nov 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership! We're glad we were able to help, and we hope to see you again!

November 18, 2021

I hope I never have to return to your dealership again. You are very misleading and dishonest More

by TOHKONROB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Dec 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We apologize for not providing you with an exceptional service experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time.

November 18, 2021

Always amazing and great customer service. Tim always doing great job every time I visit! Love this place More

by NAGIWILLIAM_2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that you always find your experience with Tim to be a positive one. We appreciate your business and hope to see you again soon!

November 17, 2021

After waiting 2 1/2 hours for my scheduled appointment, the service person Chris comes back and tells me the parts were missing from the package. This was for the recall and I was there by appointment. So More

by AMERITILE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in service department
Dec 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 17, 2021

Just love the people who work there! Always great customer service! Christopher in service is always on point and Frank in sales is always fun to chat with as well! More

by D24FLICK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
Nov 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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