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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
769 Reviews
Call Service Center (708) 364-2400

769 Reviews of Joe Rizza Porsche - Service Center

Sort by
February 22, 2025

Poor communication by service adviser as customer was waiting after service had been completed for a while. More

by FWDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

February 12, 2025

Always helpful and take care of their customers. My service manager Tony and salesman Mike are the best! More

by Blessed78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2025

Wait to get a loaner is long. The 50mile per day drive allowance is way too low. The front fender has scratch marks on paint that were not there before. That is the bad. The go More

by BSAK
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 31, 2025

Tony has been so helpful with all of my service needs. He is knowledgeable and is great at communicating with me. More

by DESIREESTOFFREGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Feb 02, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

Desiree, We are very happy to have provided you with such a positive experience! Tony and our team sincerely value your business and look forward to your next visit.

January 21, 2025

Tony was easy to talk to. He explains the process from start to finish. Will continue to go back at Orland park. More

by GRAVI_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

January 11, 2025

Tony was. very accommodating with tire replacement. Definitely would recommend this dealer for service issues More

by AKATHEFUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2024

I really enjoyed the dealership amenities and the services department was cordial They were healthy snacks while I waited More

by STEPHENB1911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

December 24, 2024

It feels like home when im in the dealship. I love everyone that works there. More

by D24FLICK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

December 21, 2024

To long on service and doesn’t give updates get stuck for 4 hours for a an oil change is just stupid More

by eas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
Dec 26, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 19, 2024

the service and communication were fantastict! ! the delivery guys were awsome as well.keep up the good worl! More

by LIGHT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

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